Store - Huck's Sales Associate

Martin & Bayley, Inc., DBA Huck's Market; Providence (KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts for food and fuel

Job summary

Martin & Bayley, Inc., DBA Huck's Market is hiring a Sales Associate (Full or Part Time) to support store operations in Kentucky. The role emphasizes high-quality customer service, accurate cash handling, and maintaining store presentation.

Responsibilities include greeting customers, operating the register, following schedules, resolving conflicts with the MAKE IT RIGHT approach, and actively promoting Huck’s Bucks Loyalty app for discounts and rewards.

Responsibilities

• Greets all customers promptly and provides courteous service adhering to Best In Class standards
• Maintains store appearance reflecting company expectations and standards
• Ensures store is open and ready for business during all hours
• Handles customer conflicts using the MAKE IT RIGHT method
• Adheres to Vision/Mission statements and follows tasks assigned by Store Manager
• Follows work schedule and communicates changes with Store Manager
• Operates shift within company guidelines and reports discrepancies
• Participates in company contests and uses suggestive selling techniques
• Completes shift checklists and records hours worked
• Rings sales on the register and records all voids, refunds, and price overrides
• Advises Store Manager of personnel issues and adheres to Responsible Retailing policy
• Maintains safety with proper ladder use and accident reporting
• Promotes Huck’s Bucks Loyalty app to customers and assists with sign-up
• Maintains stocked shelves and proper pricing per the DSD or grocery book
• Keeps floors clean and reports maintenance problems promptly
• Adheres to cash handling procedures and protects company assets

Job description

Job Title: Sales Associate, Full or Part Time

Job Purpose:

Every Huck’s Market Sales Associate is responsible for the proper and efficient operation of their shift, within company policy, to ensure that the shift contributes to the profitability of the store.

Job Duties and Responsibilities:

Customer Service

• Greets all customers promptly (including gasoline intercom) and provides courteous service adhering to all Best In Class standard
• Ensures that store appearance reflects company expectations and standards
• Ensures that the store is open and ready for business during all hours
• Handles all customer conflicts by using our method of MAKE IT RIGHT

General Job Duties

• Is committed to our Vision/Mission Statement (T.H.A.N.K.S)
• Performs specific tasks as assigned by the Store Manager
• Follows all federal, state and local laws and ordinances pertaining to the operation of the store
• Follows the work schedule as posted, unless a change in schedule is arranged with Store Manager
• Operates shift within company guidelines and policies
• Ensures Store Manager is made aware of all sales, cash, or operating discrepancies
• Actively participates in all Company contests
• Suggestive sales at all times

Accounting

• Completes a shift checklist according to company policy
• Properly records all hours worked on the workstation
• Rings all sales on the sales register, with no exception
• Accurately records all voids, refunds and price overrides

Human Resources

• Advises Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance
• Treats all co-workers and customers with dignity and respect
• Advises Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance
• Records hours worked in the workstation
• Complies with the Company Responsible Retailing policy

Security

• Ensures all cash handling procedures are followed
• Ensures a safe shopping and working environment
• Ensures all company assets are protected, including cash and merchandise
• Ensures vendor check-in procedures are followed per company policy
• Ensures cash is only kept in the safe and the register
• Follows company policy with regard to excessive cash in registers, change funds and safe security as directed by the Store Manager
• Follows company policy with regard to not allowing another associate to operate his or her cash drawer
• Follows company shift change procedures as per company policy

Merchandising

• Keeps coolers, drink boxes, store shelves, and displays fully stocked and fronted at all times
• Properly cleans and maintains equipment and readies high-margin products such as coffee, fountain drinks, etc. as directed by the Store Manager
• Uses correct pricing as listed on the DSD or grocery book for all merchandise
• Uses suggestive selling techniques as directed by the Store Manager

Maintenance

• Keeps store floors clean at all times, with specific responsibilities being assigned by the Store Manager
• Checks refrigeration equipment for proper performance and temperatures a minimum of once per shift
• Cleans windows, floors, shelving, counters, gas pumps and parking lot to ensure they remain clean at all times.
• Follows all items on the shift duty checklist
• Immediately advises the Store Manager of any maintenance problems.

Safety

• Ensures that ladders are properly used
• Ensures that lifting procedures are followed per company policy
• Ensures that wet floor signs are used, per company policy
• Reports accidents promptly to the Store Manager and corporate office

Huck’s Bucks Loyalty App

• Actively promote the Huck’s Bucks Loyalty app to customers
• Communicate to customers the benefits of signing up and using the app
• Monitor transactions for potential misuse of points or discounts
• Assist customers on how to sign up and use the app for discounts and redemption

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive benefits package including health, dental, vision, and life insurances, ESOP, 401K with match, paid time off, and paid holidays.
• Opportunities for career advancement and professional development within a growing company.
• Employee discounts for food and fuel.

The Requirements, Duties, and Responsibilities list is incomplete but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload, or technical development).