Store - Huck's Assistant Manager

Huck's Food and Fuel; Benton (IL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

ESOP

401K with match

Paid time off

Paid holidays

Employee discounts

Job summary

Huck’s Market Assistant Manager in Benton, IL, part of Huck’s 100% employee-owned company, focuses on smooth shift operations and strong customer service.

You will greet customers, supervise staff, manage cash handling, scheduling, merchandising, and safety duties, with growth toward Store Manager and relocation options possible.

Responsibilities

• Greet customers promptly and courteously while upholding Best In Class standards.
• Monitor shift hours and help fill shifts as needed.
• Cover store manager days off and peak hours to ensure strong coverage.
• Perform tasks assigned by the Store Manager and communicate effectively with all staff.
• Follow all laws and store policies to maintain compliant operations.
• Serve as a role model of conduct for associates and uphold customer service excellence.
• Keep the Store Manager informed of sales, cash, or operating discrepancies.
• Ensure associates wear proper uniforms and deliver prompt, courteous service.
• Complete shift-change reports and record hours accurately.
• Process sales, over-rings, refunds, and daily deposits per policy.
• Treat all associates with dignity and respect and escalate issues as needed.
• Maintain a safe shopping environment and secure cash and merchandise per policy.
• Keep displays stocked, price items correctly, and keep equipment clean.
• Report maintenance issues promptly and uphold sanitation procedures.
• Promote the Huck’s Bucks Loyalty app and assist customers with sign-up and usage.
• Offer competitive benefits information and support opportunities for advancement.

Job description

This is so much more than just a job!

Come join a company where you have an opportunity to be an owner. We are a 100% Employee-Owned Company.

It takes a special person to be an Associate with Huck’s. Our standards for customer service and store cleanliness are extremely high. All our Associates are expected to give our customers fast, friendly service at all times.

Our golden rule: “The customer is the most important person in all our stores.”

Job Title: Huck’s Market Assistant Manager

Job Purpose

Th Assistant manager is responsible for the proper and efficient operation of their shift, within company policy, in such a manner as to ensure that the shift contributes to the increased profitability of the store and to assist the manager in management functions. An Assistant Manager must be willing to accept a promotion and assume the responsibilities of a store manager upon completion of training programs and as an opening is available. (The option to relocate when there is an opening is negotiable.)

Job Duties And Responsibilities

General Management

• Gives all customers prompt and courteous service, which includes using the gasoline intercom to greet customers and adhering to Best In Class standards
• Observes shift operating hours at all times as assigned by the Store Manager including helping to fill shifts
• Work the store manager's days off as well as at least two (2) evening shifts per week. We want to have our strongest associates in the store during peak hours.
• Performs specific tasks as assigned by the Store Manager
• Effectively communicates with store associates and management
• Follows all federal, state, and local laws and ordinances pertaining to the operation of the store
• Provides a role model of conduct for other associates in the store
• Ensures Store Manager is made aware of all sales, cash, or operating discrepancies
• Ensure all associates are in proper uniform and providing prompt, courteous customer service

Bookkeeping

• Completes a shift change report at the beginning and end of the shift according to company policy
• Properly records all hours worked by clocking in/out on the computer at the store.
• Rings all sales as discussed in the Policy Manual and Basic Training Manual
• Accurately records all over rings and refunds
• Completes daily paperwork and makes store deposits as directed by the Store Manager

Human Resources

• Treats all associates with dignity and respect and uses the proper personnel management techniques
• Advises Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance

Security

• Ensures all associate shift procedures are followed
• Ensures a safe shopping and working environment
• Ensures cash and merchandise in the store are handled in a secure manner according to company policy
• Ensures vendor check- in procedures are followed per company policy

Merchandising

• Keeps coolers, drink boxes, store shelves, and displays fully stocked and fronted at all times
• Properly cleans and maintains equipment and readies high margin products such as coffee, fountain drinks, etc. as directed by Store Manager
• Uses correct pricing as listed on the DSD or grocery book for all merchandise

Maintenance

• Ensures store appearance reflects company expectations and standards
• Floors are kept clean, waxed and buffed to a high gloss shine
• Store windows and all glass are clean
• Parking lot is swept daily, kept clean and in good repair
• Ensures rest rooms are clean and in good working order
• Reports any maintenance problems that cannot be corrected immediately without assistance to the Store Manager
• Ensures all food service areas are kept clean and follows all sanitation procedures

Safety

• Ensures that lifting procedures are followed, per company policy
• Ensures that ladders are properly used
• Ensures that lifting procedures are followed per company policy
• Ensures that wet floor signs are used, per company policy
• Reports accidents promptly to store manager and corporate office

Huck’s Bucks Loyalty App

• Actively promote the Huck’s Bucks Loyalty app to customers
• Communicate to customers the benefits of signing up and using the app
• Monitor transactions for potential misuse of points or discounts
• Assist customers on how to sign up and use the app for discounts and redemption

Benefits

• Competitive salary commensurate with experience.
• Comprehensive benefits package including health, dental, vision, and life insurances, ESOP, 401K with match, paid time off, and paid holidays.
• Opportunities for career advancement and professional development within a growing company.
• Employee discounts for food and fuel.

The Requirements, Duties, and Responsibilities list is incomplete but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload, or technical development).

Huck’s is an equal opportunity employer. At Huck’s we are committed to treating all Applicants and Team Members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classifications protected by law.