STORE/HIRING & TRAINING SUPPORT

Kroger; Town of Brookfield (WI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee assistance program

Associate discounts

Tuition reimbursement

Career growth and training

Job summary

Kroger is seeking a staff member to support recruitment, hiring, and training at the Brookfield store, driving exceptional customer experiences and upholding the Customer 1st strategy.

You will help manage hiring processes, onboarding, training, and compliance while collaborating with store leadership to ensure strong associate performance and safety.

Qualifications

• Must be 18 or older.
• Ability to handle stressful situations.
• Effective interpersonal, communication and customer service skills.
• Strong attention to detail and organizational skills.
• Knowledge of basic math (e.g., counting, addition, and subtraction).
• Ability to preserve confidentially of information.
• High school diploma or GED.
• Working knowledge of employment law.
• Second language (speaking, reading and/or writing).

Responsibilities

• Promote trust and respect among associates and maintain confidentiality of associate information.
• Refer associates with employment concerns to the store management team and/or to follow the open-door policy.
• Communicate with store management about current hiring needs and associate training that needs to be complete.
• Ensure hiring tables are up, supplied, clean and tidy; hold in-store job fairs and attend external job fairs as needed.
• Build and maintain hiring system requisitions.
• Schedule interview for store leader and department leaders.
• Complete the new hire on-boarding process including new hire paperwork, I-9s, web-based learning, etc., accurately and timely.
• Enter new associate information into store systems and enroll associates in the timekeeping system.
• Issue rewards cards, name badges, training materials, uniforms, personal protective equipment, etc. to associates.
• Conduct store walks with new and transferred associates.
• Schedule new, transferred, and promoted associates for training including web-based learning courses and on the job training.
• Follow up with associates and department leaders to ensure training occurs and to assess progress.
• Maintain employee files, employee communication boards and breakroom legal postings.
• In conjunction with store management, administer drug tests as needed.
• Participate in human resource conference calls.
• Adhere to all local, state and federal laws and company guidelines.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Interpersonal skills

Customer service

Attention to detail

Organizational skills

Basic math

Confidentiality

Second language

Education

High school diploma or GED

Job description

Support store management in the recruitment, hiring, and training efforts within the store. Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Promote trust and respect among associates and maintain confidentiality of associate information
• Refer associates with employment concerns to the store management team and/or to follow the open-door policy
• Communicate with store management about current hiring needs and associate training that needs to be complete
• Ensure hiring tables are up, supplied, clean and tidy; hold in-store job fairs and attend external job fairs as needed
• Build and maintain hiring system requisitions
• Schedule interview for store leader and department leaders
• Complete the new hire on-boarding process including new hire paperwork, I-9s, web-based learning, etc., accurately and timely
• Enter new associate information into store systems and enroll associates in the timekeeping system
• Issue rewards cards, name badges, training materials, uniforms, personal protective equipment, etc. to associates
• Conduct store walks with new and transferred associates
• Schedule new, transferred, and promoted associates for training including web-based learning courses and on the job training
• Follow up with associates and department leaders to ensure training occurs and to assess progress
• Maintain employee files, employee communication boards and breakroom legal postings
• In conjunction with store management, administer drug tests as needed
• Participate in human resource conference calls
• Adhere to all local, state and federal laws and company guidelines
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualifications

Minimum

• Must be 18 or older
• Ability to handle stressful situations
• Effective interpersonal, communication and customer service skills
• Strong attention to detail and organizational skills
• Knowledge of basic math (e.g., counting, addition, and subtraction)
• Ability to preserve confidentially of information
• High school diploma or GED
• Working knowledge of employment law
• Second language (speaking, reading and/or writing)

Job Info

• Job Identification 223334
• Job Category Store Operations
• Posting Date 08/26/2026, 08:54 PM
• Locations 17630 W Bluemound Rd, Brookfield, WI, 53045, US (On-site)

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you.