Store General Manager: Lead Ops & Service

SmartRecruiters, Inc.; Poindexters (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a Store General Manager to oversee daily operations, drive cost controls, manage inventory, and lead the team to deliver exceptional customer service. You will ensure policies are followed, train staff, and maintain a great store image.

The role involves supervising a shift, handling cash, stock management, and ensuring smooth customer interactions while meeting brand standards and operating procedures.

Qualifications

• You are responsible for everything during your shift, including cost controls, inventory, cash control, and customer relations.
• You must set an example and follow all policy and procedures 100% of the time and expect your crew to do the same.

Responsibilities

• Communication Skills required to manage staff and interact with customers.
• Operate all equipment and maintain daily operations.
• Stock ingredients and prepare products for service.
• Receive and process phone orders and manage inventory.
• Complete paperwork and maintain records.
• Clean equipment and facilities daily and train new staff.
• Create staff schedules and supervise staffing requirements.

Skills

Communication Skills

Staffing

Paperwork

Cost Control

Cash Control

Great Customer Service

Tools

Operate all equipment

Stock Ingredients

Prepare Product

Receive and Process Phone Orders

Take inventory

Complete Paperwork

Clean Equipment and Facility Daily

Training and Orientation

Creating Schedules

Job description

SmartRecruiters, Inc. is seeking a Store General Manager to oversee daily operations, drive cost controls, manage inventory, and lead the team to deliver exceptional customer service. You will ensure policies are followed, train staff, and maintain a great store image.

The role involves supervising a shift, handling cash, stock management, and ensuring smooth customer interactions while meeting brand standards and operating procedures.