Store General Manager - Lead Operations & Guest Experience

SmartRecruiters, Inc.; Ashland (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

SmartRecruiters, Inc. invites a General Manager to lead store operations at 401 England St. This full-time role requires you to oversee the shift, manage inventory, cash handling, and customer relations while enforcing policy and cost controls.

You will supervise staff, train new hires, and ensure accurate paperwork and scheduling. The position emphasizes excellent customer service and strict adherence to procedures.

Qualifications

• Must manage cost controls and inventory.
• Experience with cash handling and daily financial controls.
• Strong leadership and ability to set an example for the team.
• Willingness to train and orient new staff.

Responsibilities

• Oversee all store operations during your shift.
• Ensure policy compliance and staff adherence to procedures.
• Maintain inventory levels and stock ingredients.
• Prepare products and handle customer orders by phone.
• Create staff schedules and training plans.
• Perform paperwork and recordkeeping as needed.
• Maintain cleanliness of equipment and facilities.

Skills

Communication

Leadership

Inventory management

Cash handling

Cost control

Training & orientation

Scheduling

Food handling

Job description

SmartRecruiters, Inc. invites a General Manager to lead store operations at 401 England St. This full-time role requires you to oversee the shift, manage inventory, cash handling, and customer relations while enforcing policy and cost controls.

You will supervise staff, train new hires, and ensure accurate paperwork and scheduling. The position emphasizes excellent customer service and strict adherence to procedures.