Store-General-Manager

Petco; Montrose (MN); On-site; USD 70,000 - 100,000; Full time

Job summary

Petco in Minnesota is seeking a General Manager to lead a high-performing Pet Care Center that puts pets first, inspires partners, delights customers, and delivers strong business results. You’ll own people, performance, and process, modeling authentic leadership and accountability.

You’ll build engaged teams, drive profitability, ensure animal welfare and safety, and create memorable customer experiences through coaching, teamwork, and operational excellence.

Qualifications

• Experience leading a retail Pet Care Center or equivalent.
• Strong people leadership and coaching skills.
• Proven track record in driving sales and profitability.
• Commitment to animal welfare and safety.
• Excellent communication and customer service abilities.
• Ability to recruit, hire, and develop talent.
• On-site Minnesota-based leadership role preferred.

Responsibilities

• Champion the health, safety, and humane care of all animals, ensuring Petco standards and policies are met.
• Create an environment where pets and pet parents feel welcomed, supported, and cared for.
• Lead with integrity and commitment to doing what’s right for pets.
• Build and lead an inclusive, energized team that embodies the Petco brand and delivers exceptional service.
• Attract, hire, train, coach, and develop diverse talent across all roles within the Pet Care Center.
• Create a positive, collaborative culture where partners feel engaged and empowered to grow.
• Lead by example — coaching in the moment, celebrating wins, and making work meaningful and fun.

Skills

People leadership

Operations management

Customer service

Hiring and training

Job description

Want to help pets live their best lives?

We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you

Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.

Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.

Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.

Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.

As a General Manager, you bring this purpose to life by leading a high-performing Pet Care Center that puts pets first, inspires partners, delights customers, and delivers strong business results.

You are the owner of your business, accountable for people, performance, and process, and a role model for what great leadership looks like. With a passion for pets and people, you build engaged teams, drive profitable growth, and ensure the highest standards of animal care, safety, and customer experience.

What You’ll Do

Pet First

• Champion the health, safety, and humane care of all animals, ensuring Petco standards and policies are consistently met.
• Create an environment where pets and pet parents feel welcomed, supported, and cared for.
• Lead with integrity, transparency, and an unwavering commitment to doing what’s right for pets.

Foster the Fun

• Build and lead an inclusive, energized team that embodies the Petco brand and delivers exceptional service.
• Attract, hire, train, coach, and develop diverse talent across all roles within the Pet Care Center.
• Create a positive, collaborative culture where partners feel engaged, supported, and empowered to grow.
• Lead by example — coaching in the moment, celebrating wins, and making work meaningful and fun.

Let’s Go!