Store Fulfillment & Customer Service Specialist

The Home Depot; Alpena (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer is looking for associates in Store Support in Alpena, Michigan. You will be responsible for various non-sales functions essential for customer satisfaction, including order fulfillment and assisting customers in the store lot. Candidates should be detail-oriented, demonstrate strong time management skills, and work cooperatively with other associates. This position plays a vital role in maintaining operational excellence and enhancing customer experiences.

Qualifications

• Must work cooperatively with other associates.
• High level of integrity required at all times.
• Respond to operational concerns efficiently.

Responsibilities

• Ensure outstanding customer order fulfillment.
• Assist customers in the lot and provide administrative services.
• Direct customers to store departments and answer questions.

Skills

Detail-oriented

Time management

Customer service orientation

Job description

A leading home improvement retailer is looking for associates in Store Support in Alpena, Michigan. You will be responsible for various non-sales functions essential for customer satisfaction, including order fulfillment and assisting customers in the store lot. Candidates should be detail-oriented, demonstrate strong time management skills, and work cooperatively with other associates. This position plays a vital role in maintaining operational excellence and enhancing customer experiences.