Store Experience Lead - Team Growth & Impact

Fossil Group, Inc.; Byron Township (MI); On-site; USD 31,000 - 37,000; Full time

Benefits offered by this job

Benefits package

PTO & Leave

Growth opportunities

Employee discounts

Job summary

Fossil Group, Inc. is seeking a Third Key Holder to help deliver an exceptional store experience. You will observe, coach, and support your team to meet sales goals while staying aligned with daily business needs.

This role emphasizes teamwork, authenticity, and a proactive mindset to strengthen brand loyalty. Ideal candidates have 1-2 years retail experience and strong communication skills; bachelor's degree preferred.

Qualifications

• 1–2 years of retail experience
• Passion for upholding an exceptional internal and external customer experience
• Brings professionalism and a level of sophistication to the role
• Team-centric leadership approach that motivates and inspires your talent
• Ability to build brand loyalty
• Genuinely cares to help people succeed
• Outstanding written, verbal, and presentation skills
• Collaborative with others, yet able to self-motivate and direct
• Committed to continuous learning with the ability to adapt and flex
• Able to adjust and customize according to the needs of the business
• Bachelor’s degree preferred

Responsibilities

• Observe and coach team to deliver an exceptional store experience
• Align daily activities with business needs and sales goals
• Embrace teamwork and foster a positive store environment
• Build brand loyalty through customer interactions and service
• Lead by example with professional conduct and communication

Skills

Retail experience

Customer experience

Leadership

Communication skills

Adaptability

Education

Bachelor’s degree preferred

Job description

Fossil Group, Inc. is seeking a Third Key Holder to help deliver an exceptional store experience. You will observe, coach, and support your team to meet sales goals while staying aligned with daily business needs.

This role emphasizes teamwork, authenticity, and a proactive mindset to strengthen brand loyalty. Ideal candidates have 1-2 years retail experience and strong communication skills; bachelor's degree preferred.