Store Environment Team Member

Michaels; Norridge (IL); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Employee discounts

Benefits package

Job summary

Michaels is seeking a Store Associate in Norridge, IL to uphold the store’s cleanliness and recovery standards while delivering friendly customer service. You’ll help customers find products, assist with checkout, and support omni-channel processes like Buy Online Pickup in Store and Ship from Store.

You will move and dust fixtures, stock shelves, and participate in safety programs. The role requires standing for long periods, lifting, and a willingness to work nights or weekends.

Qualifications

• Retail and/or cleaning experience preferred.

Responsibilities

• Maintain store cleanliness and recovery standards.
• Provide friendly customer service and help shoppers locate products.
• Handle checkout and process payments to standard.
• Assist with omni-channel processes (BOPIS, Ship from Store).
• Support truck unloading, stocking and planogram compliance.
• Follow SOPs and company policies to ensure compliance.

Skills

Retail experience

Cleaning experience

Job description

Store - CHI-NORRIDGE, IL

Maintain a high standard of overall look and feel of the store which includes maintaining store cleanliness and recovery standards to deliver our Brand Promises. Deliver friendly customer service, help customers shop our store and find what they’re looking for.

• Collects and disposes of trash following approved procedures.
• Dust and damp mops floors following approved procedures.
• Moves equipment and products for proper cleaning and places products back in correct placement.
• Cleans assigned areas with the use of assigned materials and equipment.
  • May require mixing water and detergents in containers to prepare cleaning solutions according to specifications.
• Deep clean key areas of the store including but not limited to bathrooms, breakrooms, entry ways and other high traffic areas to maintain a clean, safe environment for customers and staff.
• Must keep cleaning equipment neat and orderly; notify supervisor of supply needs in advance for replenishment.
• Seeks out areas requiring cleaning; takes initiative to complete the task.
• Completes all tasks assigned by supervisor.
• Performs tasks in accordance with all federal, state and county guidelines.
• Maintain positive and respectful interactions with both team members and customers, even in difficult situations, in keeping with the organization’s vision and values.
• Project a positive image and serve as a role model for other Team Members.

Other duties as assigned may include:

• Provide a fast and friendly check out experience; execute cash handling to standards.
• Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS)
• Participate in the truck un-load, stocking, and planogram (POGs) processes.
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards

Preferred Knowledge/Skills/Abilities

• Retail and/or cleaning experience preferred

Work Environment

• Ability to remain standing for long periods of time
• Ability to move throughout the store
• Regular bending, lifting, carrying, reaching and stretching
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment
• If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
• Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings.
• Use of standard commercial cleaners and chemicals from cleaning supplies

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Michaels requires all team members in this role to be at least sixteen (16) years or older.

Total Base Pay Range for this Position:

$16.00 - $18.50

This position may be eligible for overtime compensation in accordance with state and local laws.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

EEOC Know Your Rights Poster in English

EEOC Know Your Rights Poster in Spanish

EEOC Poster Optimized for Screen Readers

Federal FMLA Poster

Federal EPPAC Poster

Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com