Store Engineering & Innovation Leader

SmartRecruiters, Inc.; Ann Arbor Charter Township (MI); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Paid Holidays

Medical benefits

Mental health support

Wellness programs

401k matching

Stock purchase discount

Company bonus

Job summary

Domino's Expert Store Engineer role focuses on serving as the engineering liaison to Restaurant Operations, developing and maintaining solutions, equipment strategies, and standards that improve restaurant performance and customer experience.

The position partners with Operations, Development, Technology, Supply Chain, Procurement, Training, and equipment suppliers to identify and deploy new technologies, evaluate concepts, and shape future store design and workflows.

Qualifications

• Bachelor's degree in engineering or equivalent experiences, Operations Management, Industrial Engineering, Business, or related field.
• 7+ years of experience in restaurant operations, engineering, continuous improvement, technology deployment, or related functions.
• Experience working cross-functionally with operations and business stakeholders.
• Strong understanding of restaurant operations and foodservice environments.
• Experience leading projects and driving organizational change.
• Strong analytical, communication, and problem-solving skills.
• Ability to influence across multiple functional organizations without direct authority.
• Experience managing vendors and external partners.
• Strong business acumen and financial analysis capabilities.

Responsibilities

• Strategic Partnership with Restaurant Operations
• Build strong relationships across operations, franchise, development, technology, and supply chain
• Represent engineering on operational improvement initiatives affecting restaurant performance
• Translate field operational challenges into engineering, technology, and process improvement opportunities
• Facilitate communication and alignment between restaurant operations, equipment suppliers, engineering teams, and corporate stakeholders
• Support restaurant operational readiness for new initiatives, technologies, and equipment deployments
• Participate in cross-functional planning and strategic initiatives involving restaurant operations
• Store Equipment, Design & Technical Standards
• Lead technical assessments of equipment performance, usability, reliability, maintainability, and lifecycle costs
• Coordinate testing and implementation of new equipment platforms and technologies
• Develop recommendations for standardization and simplification of equipment and operational processes
• Partner with Procurement and suppliers to improve equipment performance and value
• Identify and evaluate emerging technologies that enhance restaurant operations and customer experience
• Monitor trends in foodservice automation, digital technologies, robotics, kitchen systems, artificial intelligence, and operational analytics
• Lead pilot programs and proof-of-concept initiatives
• Develop business cases supporting restaurants facing innovation investments
• Evaluate operational impacts and benefits of new technologies prior to broader deployment
• Partner with Technology and Operations teams to develop implementation strategies for approved innovations
• Operational Process Improvement
• Lead technical and operational process improvement initiatives within restaurant operations
• Identify opportunities to improve labor efficiency, throughput, safety, quality, and customer service
• Utilize Lean, Continuous Improvement, and data-driven methodologies to improve operational performance
• Support development of operational standards, training materials, and implementation plans
• Measure and report benefits from process improvement initiatives
• Governance, Testing & Field Support
• Support governance processes for store-related engineering, technology, and innovation initiatives
• Coordinate field testing programs and pilot store evaluations
• Gather operational feedback from company-owned and franchise locations
• Develop recommendations based on performance metrics and field learnings
• Support rollout planning and change management activities
• Maintain relationships with strategic suppliers, technology partners, and industry organizations

Skills

Cross-functional collaboration

Analytical thinking

Problem solving

Communication

Education

Bachelor's in Engineering

Tools

Lean/Six Sigma

Project management software

Job description

Domino's Expert Store Engineer role focuses on serving as the engineering liaison to Restaurant Operations, developing and maintaining solutions, equipment strategies, and standards that improve restaurant performance and customer experience.

The position partners with Operations, Development, Technology, Supply Chain, Procurement, Training, and equipment suppliers to identify and deploy new technologies, evaluate concepts, and shape future store design and workflows.