Store Driver

Advance Auto Parts Inc.; Goldsboro (NC); On-site; USD 28,000 - 60,000; Full time

Job summary

Advance Auto Parts Inc. seeks an experienced driver to pick, stage and deliver parts to professional customers and manage returns. You will promote sales, support loyalty programs, and collect on daily accounts while maintaining store cleanliness and inventory accuracy.

You will engage walk-in customers, suggest appropriate parts or services, and help upsell to boost transaction value. A valid driver's license and strong safety practices are essential.

Qualifications

• Safe driving and navigation abilities are required.
• Strong customer service orientation and communication skills.
• Ability to read and interpret safety rules and maintenance instructions.
• Basic math skills for transactions and measurements.
• Flexibility to work varied shifts, including weekends.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Handle returns and cores, promote current sales and loyalty programs.
• Perform daily collection of credit accounts.
• Build relationships with MainStreet and National Pro customers.
• Assist in upselling and cross-selling to increase order value.
• Maintain store cleanliness and stock inventory.
• Engage with walk-in customers to assess needs and recommend parts.
• Operate inventory systems and store equipment as needed.

Skills

Safe driving

Customer service

English proficiency

Navigation

Communication

Identify customer needs

Inventory knowledge

Math skills

Walk-in engagement

Education

High school diploma or equivalent

Valid driver's license

Tools

Delivery board system

Back stock inventory system

Job description

Job DescriptionPosition ResponsibilitiesPick, stage and safely deliver parts to pro customersPick up returns and coresDrop off weekly/monthly sales flyers while promoting current sales and loyalty programsDaily collection of credit accountsBuild and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveriesAssist in upselling and cross-selling products to increase average transaction valueMaintain store cleanliness including floors, bathrooms, facing, dusting and parking lotGeneral stocking including truck stocking, back stock and cycle countsMaintain knowledge of product inventory and new arrivals to assist with salesEngage with walk-in customers to understand their needs and recommend appropriate parts or servicesOther duties as assignedSuccess FactorsSafe driving and navigation abilityAbility to use delivery board systemFriendly and persuasive communicationAbility to locate and stock parts Safety knowledge and skillsOperating inventory systems (Back stock) and store equipmentSales aptitude and customer service orientationAbility to identify customer needs and recommend solutionsEssential Job Skills Necessary for Success as a DriverSpeak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and leadershipRead and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manualsUse basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals Ability to work an assortment of days, evenings and weekends as neededConfidence in engaging customers and promoting productsWilling to learn about new products and sales techniquesPrior Experience that Sets a Driver up for SuccessAutomotive parts experience is preferredEducationHigh school diploma or equivalentCertificates, Licenses, RegistrationsMust have a valid driver's license with an acceptable driving recordPhysical DemandsThe physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws.California Residents click below for Privacy Notice:https://jobs.advanceautoparts.com/us/en/disclosures