Store Driver

Advance Auto Parts; Florida; On-site; USD 21,000 - 28,000; Full time

Job summary

Advance Auto Parts in Florida is seeking a delivery driver responsible for picking, staging and delivering automotive parts to professional customers. You will also collect payments, upsell products when appropriate and promote loyalty programs.

Ideal candidates will have a valid driver's license, a safe driving record and strong English communication skills. You will work with inventory systems, support store operations, and engage customers to meet their needs.

Qualifications

• Must have strong driving record and valid license.
• Ability to read and interpret safety rules and manuals.
• Excellent communication and customer service skills.
• Willing to learn about products and upsell when appropriate.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Promote current sales and loyalty programs with flyers.
• Daily collection of credit accounts.
• Build relationships with MainStreet and National Pro customers.

Skills

Safe driving

Navigation

Friendly communication

Persuasive communication

Sales aptitude

Customer service

Customer needs

Engage customers

Education

High school diploma or equivalent

Tools

Delivery board system

Inventory systems

Job description

Job Description

Position Responsibilities

• Pick, stage and safely deliver parts to pro customers
• Pick up returns and cores
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
• Daily collection of credit accounts
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
• Assist in upselling and cross-selling products to increase average transaction value
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
• General stocking including truck stocking, back stock and cycle counts
• Maintain knowledge of product inventory and new arrivals to assist with sales
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services
• Other duties as assigned

Success Factors

• Safe driving and navigation ability
• Ability to use delivery board system
• Friendly and persuasive communication
• Ability to locate and stock parts Safety knowledge and skills
• Operating inventory systems (Back stock) and store equipment
• Sales aptitude and customer service orientation
• Ability to identify customer needs and recommend solutions

Essential Job Skills Necessary for Success as a Driver

• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and leadership
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals
• Use basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals Ability to work an assortment of days, evenings and weekends as needed
• Confidence in engaging customers and promoting products
• Willing to learn about new products and sales techniques

Prior Experience that Sets a Driver up for Success

• Automotive parts experience is preferred

Education

• High school diploma or equivalent

Certificates, Licenses, Registrations

• Must have a valid driver's license with an acceptable driving record

Physical Demands

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state, local laws.

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