Store Dispatcher: Fast, Precise Parts Delivery & Support

NAPA Auto Parts; Newport (MN); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

401(k) plan

Paid time off

Stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

NAPA Auto Parts in Newport, MN is seeking a reliable Store Dispatcher to coordinate daily deliveries and dispatch drivers for timely customer service. You will ensure correct parts reach the right customers, map efficient routes, monitor delivery quality, and troubleshoot issues to keep operations smooth.

The ideal candidate will have a high school diploma or equivalent, strong communication skills, a valid driver's license, and the stamina to thrive in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Passion for delivering customer care; excellent verbal and written communication skills.
• Keen sense for seeing, hearing and remembering part numbers and line codes.
• Agility to bend to floor-level shelves and reach upper shelves with stool/ladder and stairs.
• Stamina to stand and walk for entire shift; team player in a fast-paced environment.
• Self-motivated with strong sense of urgency, organized and detail-oriented.
• Valid Driver's License.

Responsibilities

• Scheduling deliveries and dispatching delivery drivers on a timely basis.
• Ensuring that the right parts are delivered to the right customer order with precision, speed and courtesy.
• Mapping out routes for deliveries that are as efficient as possible.
• Tracking and analyzing quality of delivery service using Delivery Management System.
• Overcoming roadblock problems for customers and chart effective solutions.
• Handling cash returned by drivers and keep accurate records.
• Inspecting returned parts and cores and preparing them for return to the Distribution Center or manufacturer.
• Maintaining the fleet to ensure vehicles are in safe and proper working order and flag problems with vehicles that detract from quality delivery service.

Skills

Communication

Customer service

Part numbers knowledge

Physical stamina

Self-motivation

Driver's license

Education

High school diploma or equivalent

Job description

NAPA Auto Parts in Newport, MN is seeking a reliable Store Dispatcher to coordinate daily deliveries and dispatch drivers for timely customer service. You will ensure correct parts reach the right customers, map efficient routes, monitor delivery quality, and troubleshoot issues to keep operations smooth.

The ideal candidate will have a high school diploma or equivalent, strong communication skills, a valid driver's license, and the stamina to thrive in a fast-paced environment.