Store Director

niemann-foods; Tallahassee, Iowa (FL, LA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Flexible Spending Accounts

Life Insurance

Voluntary Benefits

Paid Time Off

Retirement Plans

Employee Assistance Program

Job summary

Niemann Foods stores are seeking a Store Director in Tallahassee to lead store operations, drive sales, and ensure exceptional customer service. You will manage Associates, control payroll and expenses, and uphold inventory and merchandising standards.

The role requires leadership, strong People/Communication skills, and a solid background in retail management. This on-site position offers comprehensive benefits and opportunities to contribute to community presence.

Qualifications

• High school diploma or GED.
• Vast knowledge of hardware products.
• Minimum of 2 years retail management experience.
• Knowledge of retail computer systems, Word and Excel is a plus.

Responsibilities

• Drives store sales by ensuring customers are acknowledged, needs met, and issues resolved quickly.
• Hires, trains and develops staff with growth goals and recognizes accomplishments.
• Performs bookkeeping and payroll functions.
• Controls shrink, expenses and labor.
• Oversees supervision of staff to meet sales and policy standards.
• Manages inventory to reduce shrinkage and maintain stock levels.
• Directs shipping, receiving and inventory flow for the store.
• Forecasts scheduling needs to meet customer demand and creates work schedules.
• Delegates daily workload to meet merchandising and visual standards.
• Monitors competition and reports findings for strategic actions.
• Ensures compliance with laws, policies, and ACE programs.
• Acts as Niemann Foods representative locally.
• Enforces safety policies and serves as a safety role model.
• Other duties as assigned by supervisor.

Skills

Product knowledge

Leadership

People/Communication

Customer service

Integrity

Multi-tasking

Education

High school diploma or GED

Tools

Retail computer systems

Word

Excel

Job description

SUMMARY

The Ace Store Director is responsible for ensuring superior customer service in their store. They must develop Associates at all levels, drive sales and profitability, and maintain effective expense and payroll budget management. They will also ensure compliance with effective inventory management and merchandising practices and all store policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Drives store sales by ensuring that all customers are acknowledged, customer projects needs are met, and concerns are resolved quickly.
• Hires, trains and develops retail staff with goals for growth and success in their positions, provides performance feedback and recognizes accomplishments.
• Performs bookkeeping and payroll functions
• Controls shrink, expenses andlabor
• Coordinates the overall supervision of retail staff to ensure sales performance goals are met and procedures are followed accurately
• Regulates retail inventory to reduce shrinkage, maintains appropriate stock levels and ensures report accuracy
• Directs the shipping, receiving and inventory flow for the store
• Forecasts scheduling needs to meet customer demand and creates work schedules
• Delegates daily workload among Associates to meet merchandising and visual presentation standards
• Aware of competition activity and report results: shares information with supervisor and makes appropriate recommendations
• Ensures compliance with all laws, policies and procedures.
• Follows all ACE programs/promotions
• Acts as Niemann Foods representative within the store and community
• Enforces safety policies and procedures; is a safety role model
• Other duties as assigned by supervisor

KEY ATTRIBUTES

• Product knowledge
• Passion for hardware business
• Leadership skills
• People/Communication skills
• Excellent Customer Serviceskills
• Integrity
• Ability to multi-task

SUPERVISORY RESPONSIBILITIES

• Manages all Associates in the store.
• Overall direction, coordination, and evaluation of the store and Associates.
• Follows NFI policies and applicable federal, state and local laws.
• Interviews, hires, and trains Associates
• Plan, assign, and direct work
• Reward and discipline Associates
• Address complaints and resolves problems

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED)
• Possess vast product knowledge of hardware related products
• Minimum of 2 years retail management experience
• Knowledge of retail computer systems, Word and Excel a plus

LANGUAGE SKILLS

• Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Write reports, business correspondence, and procedure manuals.
• Present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

• Basic math concepts (addition, subtraction, division, multiplication, percentages, distribution, penetration, gross profit, and sales per associate hour)

CERTIFICATES, LICENSES, REGISTRATIONS

• Some locations may require Power Industrial Truck Certification

RECOMMENDED EQUIPMENT

• Slip resistant shoes with closed toe and heel
• Safety Cutter
• Knives
• Apron
• Uniform per store policy

PHYSICAL DEMANDS

Regularly (Over 2/3 of the time)

• Stand
• Walk
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Communicate with associates and customers
• Lift and/or move up to 25 pounds

Frequently (Between 1/3 to 2/3 of the time)

• Climb
• Balance
• Stoop
• Kneel
• Crouch
• Lift and/or move up to 50 pounds

Occasionally (Less than 1/3 of the time)

• Sit
• Overhead lifting
• Crawl
• Smell
• Lift and/or move up to 100 pounds

Vision

• Close
• Distance
• Ability to adjust focus
• Ability to distinguish colors

WORK ENVIRONMENT

Occasionally

• Outside weather conditions
• Work in high places
• Fumes or airborne particles
• Toxic or caustic chemicals
• Risk of electrical shock

Noise Level

• Moderate in most areas
• High in areas with lumber processing equipment

PAY RANGE (depends on industry experience)

BENEFITS (eligibility based on full-time/part-time status)

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Medical and Dependent Care)
• Life Insurance
• Voluntary Benefits
• Paid Time Off
• Retirement Plans
• Employee Assistance Program

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

**Position requirements may vary by store location