Store Director

Madewell Stores Madewell, Inc.; Avalon (CA); On-site; USD 67,000 - 84,000; Full time

Benefits offered by this job

Competitive base pay

Up to 60% discount on branded product

Competitive PTO plan including paidhol

401(k) plan with company matching

Medical, dental, vision, life_ins

Job summary

J.Crew Factory is seeking a Store Director in California who will own the performance of the retail store, drive profitability, and foster brand loyalty through genuine connections with customers.

You'll recruit, train, and develop a diverse team, partner with the District Manager, and ensure exceptional service, product presentation, and store operations. The role requires 5+ years of retail leadership and flexibility for evenings, weekends, and holidays.

Qualifications

• 5+ years of full-time retail management experience.
• Store Director experience is a plus.
• Passionately support our brand, customers, and teams.

Responsibilities

• Lead your team and drive store performance and profitability.
• Create exceptional customer experiences through personalized service and proactive engagement.
• Manage store operations, systems and technology with accountability.
• Recruit, train and develop a diverse, capable team.
• Partner with the District Manager to foster collaboration and alignment.

Skills

Retail management

Team leadership

Customer focus

Scheduling flexibility

Problem solving

Job description

Job Summary

As the Store Director, you are accountable for every aspect of your retail store performance. You ensure that the store is driving a profitable business while also focusing on genuine connections with customers that build loyalty and efficient operations. You’ll hire new talent while training and developing your existing team to make sure everyone is contributing to their highest potential. You’ll foster an inclusive work environment where everyone has a shared vision for driving the business and a sense of belonging.

What You’ll Do

Lead your team & drive your business with a meaningful connection to every aspect of the brand while maximizing profitability.

Create exceptional customer experiences through personalized service standards, proactive engagement, and swift resolution of concerns while leading the team to execute service excellence.

Manage store operations, systems, and technology while ensuring accountability.

Recruit, train, and develop the best talent to build a diverse team that reflects the communities we serve.

Partner with the District Manager and management team to curate a collaborative working environment for all associates.

Ensure the team is always on track to exceed goals and provide best-in-class customer service.

Provide feedback to the District Manager (and relevant business partners) to influence a curated product assortment and the visual merchandise in store.

Who You Are

• Have 5+ years of full-time retail management experience, current Store Director experience is a plus.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Some Perks and Benefits

• Competitive base pay and bonus programs
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
• Competitive Paid Time Off (PTO) plan, including paid holidays
• 401(k) plan with company matching donations
• Medical, dental, prescription, vision, and life insurance
• Entertainment, travel, fitness, and mobile technology discounts
• See our full list of benefits here

Salary Range: $67,000.00 - $84,000.00 At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.

COME JOIN THE TEAM!

Whether you’re taking the first step in your career or are a professional looking for an exciting new opportunity, we offer a wide array of challenging and creative roles. We foster a collaborative, community-driven and innovative environment in our stores, home offices, and distribution and call centers.

Our workplace should be a safe haven, where you flourish and succeed both as an individual and teammate. Discrimination, harassment and intimidation have no place in our offices, stores, or contact and distribution centers. We will not tolerate it in any form, and furthermore, it is illegal. This applies not only to our associates but also to vendors and customers. We explicitly prohibit discrimination based on the following legally protected characteristics: race, color, ancestry, national origin, religion, sex, pregnancy, childbirth and related medical conditions, marital status, age, sexual orientation, gender identification and expression, legally protected physical or mental disability, genetic information (including characteristics, testing and refusing to submit to a test), veteran status or any other basis protected under applicable federal, state or local law. Any behavior or acts that violate this policy will result in disciplinary action up to and including termination.