Store Detective

OCS; Midlothian (VA); On-site; USD 29,000 - 40,000; Full time

Job summary

OCS UK & Ireland is seeking a Store Detective to help safeguard retail environments through loss prevention and vigilant observation.

The role requires experience in store detective work, SIA licence, and a valid PSA licence, with a willingness to travel and use CCTV/electronic tagging systems.

Qualifications

• Must have Right to Work in the UK.
• Experience as a Store Detective essential.
• SIA Licence.
• UK driving licence.
• Must have own transport and be prepared to travel.
• A mature and responsible attitude to work.
• Good observational skills.
• Ability to use modern surveillance systems, such as CCTV and electronic tags.
• Must have a PSA licence.

Responsibilities

• Responsible for Loss Prevention, to prevent and detect theft.
• Following shoppers or staff who behave suspiciously.
• Taking evidence from witnesses.
• Writing short reports.
• Detaining anyone trying to leave the store with stolen goods.
• Handle sensitive situations in a professional manner.

Skills

Observational skills

Surveillance systems (CCTV)

Evidence collection

Report writing

Detaining suspects

Mature and responsible attitude

Tools

PSA licence

SIA Licence

UK driving licence

Job description

About The Role:

Days of Working: This role will require a mixture of shifts raanging from 0900 - 1700, 1000 - 1800, 1100 - 1900, 1200 - 2000, 1300 - 2100

As part of your role, your key responsibilities will include, but are not limited to:

• Responsible for Loss Prevention, to prevent and detect theft


• Following shoppers or staff who behave suspiciously


• Taking evidence from witnesses


• Writing short reports


• Detaining anyone trying to leave the store with stolen goods


• Handle sensitive situations in a professional manner

The ideal candidate should meet the following criteria:

• Must have Right to Work in the UK


• Experience as a Store Detective essential


• SIA Licence


• UK driving licence


• Must have own transport and be prepared to travel. Full clean driving licence.


• A mature and responsible attitude to work


• Good observational skills


• Ability to use modern surveillance systems, such as CCTV and electronic tags


• Must have a valid PSA licence

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

• Award-Winning Employer : Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.


• Digital Learning : The OCS Academy offers digital courses and resources to help you build skills and grow your career.


• Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.


• Professional Growth : 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!


• Flexible Pay : Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.