Store-Customer Sales Representative

NAPA; Lincoln (NE); On-site; USD 36,000 - 52,000; Full time

Job summary

NAPA is seeking a Sales Pro who is passionate about selling, winning new customers, and sustaining relationships after the sale. You are a self-motivated, customer‑centric representative who promotes our full line of products and services and expands business with new and existing customers.

You will drive growth of company-owned NAPA Auto Parts stores, promote programs to Wholesale Customers, and collaborate with the Store Manager to plan sales increases, develop leads, and deliver solutions.

Qualifications

• Experience in a Retail store or outside sales.
• 2+ years in a customer-focused role in a quota-driven environment.
• Ability to present and close sales and maintain accounts.

Responsibilities

• Drive growth of company-owned NAPA Auto Parts stores and customer base.
• Promote entire line of NAPA products and programs to Wholesale Customers.
• Work with Store Manager to develop plans to increase sales and manage leads.
• Identify customer needs and align solutions with NAPA offerings.
• Engage customers through eSales programs and conduct seminars and presentations.
• Maintain customer satisfaction and provide strong customer service including solving problems.

Skills

Retail experience

Outside sales

Customer focused

Quota driven

Valid driver’s license

Education

Bachelor's Degree

Job description

Job SummaryIf you are passionate about selling, finding and winning new customers, new business, closing deals and sustaining these relationships even after the sale, the Sales Pro role may be for you! Our Sales Pro is a self-motivated, customer centric representative that works to promote our entire line of products and services and expand the business of new and existing customers.ResponsibilitiesDrive growth of company-owned NAPA Auto Parts stores, customer base, sales and profitsPromote the entire line of NAPA products and programs to Wholesale CustomersWork with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage and develop leads on a local basisIdentify specific needs of customers and align solutions with NAPA's offeringsWork with manufacturer's representatives to improve program offerings and grow customer knowledge of linesEngage customers and keep them connected through all of NAPA's eSales programsPerform educational seminars, clinics and presentations on NAPA product lines and servicesMaintain customer satisfaction and provide strong customer service including solving customer problems, complaints and questions in person or by telephoneQualificationsPrior experience in a Retail store or outside sales2+ years of experience in a customer focused role and the ability to perform in a quota driven environmentUnderstand and demonstrate basic selling skills such as preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale and account maintenanceCapability to present information in group meetingsValid driver license with no more than 2 moving violations in the last 4 years requiredPreferred QualificationsBachelor's DegreeBackground in the Automotive IndustryLeadershipEmbodies the following values: serve, perform, influence, respect, innovate, team.Effectively communicates by motivating and inspiring others through clear and proactive communication.Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.Makes balanced decisions and thinks strategically by being a forward thinker.Develops high-performing teams by providing inclusive leadership, attracting and developing world-class talent, providing ongoing feedback, and building trust across the organization.Physical Demands / Working EnvironmentValid Driver’s LicenseAgility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder when necessary and the stamina to stand and walk for entire work shift and lift up to 60 lbs of merchandiseClear speaking and attentive listening skillsSet expectations, meet commitments, track results, and manage accountabilityInspecting, protecting and maintaining company assets, merchandise, vehicles, building and people.Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.