Store Counter Sales

NAPA Auto Parts; Laurel (MD); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Professional development opportunities

Job summary

NAPA Auto Parts in Laurel, MD is seeking a Part-time Counter Sales associate to be the face of our store, helping customers with automotive parts and service questions. You don't need extensive repair skills, but a background in automotive parts, willingness to learn, and strong communication are essential.

You will work at the counter, assist over phone, handle cash, and use catalog and computer systems. We offer benefits such as health insurance, 401(k), PTO, and opportunities for growth in a

Qualifications

• Excellent verbal and written communication skills.
• Great listening skills and empathy for customers.
• Background in automotive industry or interest in auto parts.
• Willingness to learn all things auto parts.

Responsibilities

• Provide auto parts answers at the counter/phone for retail and wholesale customers.
• Use parts knowledge to assist other team members.
• Deliver outstanding customer care and engage customers in-store.
• Maintain fast-paced, customer-focused service and a positive experience.
• Use the computer, cash register, telephone, and paper catalog system.

Skills

Verbal communication

Written communication

Active listening

Customer empathy

Automotive parts knowledge

Willingness to learn

Education

High School Diploma or GED

Technical or Trade school courses or degree

Tools

Cataloging/inventory systems

Job description

Laurel, MD, USAPart time

We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family!

As a NAPA Counter Sales associate, you are looked at as the "face of the retail store" and the go-to person as soon as our customers enter our retail stores for all of their automotive needs.

You don't need to be able to tear and motor down and rebuild it (however, if you can, that's awesome) - but we do need you to have a background and knowledge of automotive parts.

What you will be doing:

• Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone
• Use your parts knowledge to assist other NAPA team members answer questions for customers
• Providing outstanding customer care and interactions with everyone who comes into our NAPA Store!
• Bring customer focus and high energy to our fast-paced stores
• Welcome retail customers into our retail stores and engage to provide a positive consumer experience
• Use technology (computer), cash register, telephone, and paper catalog system

What it's right for you:

• Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions
• Have gained your parts experience by working the automotive industry or have gained your experience tinkering with/repairing cars & trucks through the year
• You are willing to learn all things automotive if you don't have the background in automotive parts.
• Want to join a team where you can learn and grow your career - the opportunities are endless!

What you'll need:

• Valid Driver's License
• Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts.
• High School Diploma or GED. Technical or Trade school courses or degree.
• Excellent verbal and written communication skills
• Love fast paced retail environments
• Great listening skills and empathy for customers
• And if you have this, even better (not a deal breaker if you don't): Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
• Experience in a parts store, auction, retail store, auto body/collision
• Knowledge of cataloging AND/OR inventory management systems, a plus
• Entirely customer-centric (external/internal)ASE Certifications

Benefits:

• Health Insurance: Comprehensive medical, dental, and vision plans.
• Retirement Plan: 401(k) with company match.
• Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
• Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.

What's in it for you: Awesome people and brandCompetitive Pay Outstanding health benefits and 401KStable company. Fortune 200 with a "family" feelA Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same!Great training, and ongoing development with support from multiple leaders/your team

This position offers a starting hourly rate of $19.50. For other positions, the starting rate will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.