Store Consultant: Printing, Signs & Shipping Pro

FedEx Office and Print Services

Maryland

On-site

USD 25,000 - 29,000

Full time

9 days ago

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Job summary

FedEx Office and Print Services in Maryland is seeking a Store Consultant to deliver an outstanding customer experience across print, signs & graphics, and shipping. You will take orders, provide pricing and product information, and operate printing and packaging equipment to prepare shipments.

Responsibilities include managing the production queue, assisting teammates, and maintaining store standards while following procedures to ensure accuracy and customer satisfaction in a fast-paced retail

Qualifications

High school diploma or equivalent education.
6+ months of specialized experience.
Excellent verbal and written communication skills.

Responsibilities

Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need.
Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services.
Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs.
Ensures all customer problems are resolved quickly and to the satisfaction of the customer.
Takes complex customer orders using order systems and provides accurate pricing information.