Store Consultant: Printing, Signs & Shipping Expert

FedEx; Glendale (AZ); On-site; USD 19,000 - 25,000; Full time

Job summary

FedEx Office in Glendale, AZ is seeking a Store Consultant who delivers a positive customer experience by using consultative skills to understand needs, suggest alternatives, and provide solutions across print, signs & graphics, and shipping.

You will take orders, provide pricing, manage production queues, operate printing and related equipment, and maintain a clean, secure store while following all procedures.

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.
• For new hires, must meet all FedEx Office employment qualifications in force at time of hiring.
• For current FedEx Office team members, must meet hiring criteria as outlined in Team Member Handbook.

Responsibilities

• Follows instructions of supervisors and assists other team members in performing store functions.
• Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need.
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend FedEx Office products and services.
• Takes complex customer orders using order systems and provides accurate pricing information.
• Operates printing, binding, and other related equipment using customer supplied original media and documents.
• Maintains a safe, clean and orderly retail Store.

Education

High school diploma or equivalent

Job description

FedEx Office in Glendale, AZ is seeking a Store Consultant who delivers a positive customer experience by using consultative skills to understand needs, suggest alternatives, and provide solutions across print, signs & graphics, and shipping.

You will take orders, provide pricing, manage production queues, operate printing and related equipment, and maintain a clean, secure store while following all procedures.