Store Clerk (43779)

Goodwill Industries Of Central Florida; Florida; On-site; USD 20,000 - 29,000; Full time

Job summary

Goodwill Industries Of Central Florida in Lady Lake, FL is seeking an entry-level Donation Processing Associate. Under the General Manager, you will sort, box and label hangers by type, greet donors, and assist customers while keeping the sales floor tidy and safe.

You will rotate stock, place merchandise on racks, and follow established procedures for donations and displays. This role requires a friendly, reliable team member with good communication skills.

Qualifications

• High School diploma or equivalent preferred.
• Experience in retail or donations processing preferred.
• Able to lift up to 40 pounds and follow safety procedures.
• Strong customer service mindset and professional demeanor.

Responsibilities

• Receive donations from donors and issue receipts.
• Rotate stock and bring items to the sales floor per procedures.
• Place merchandise on textile racks and shelves according to policy.
• Greet customers and provide friendly assistance.
• Follow CPSC and other safety guidelines and report issues.

Skills

Customer service

Attention to detail

Teamwork

Communication skills

Reliability

Education

High School diploma or equivalent

Job description

Job Details

Level: Entry, Job Location: Lady Lake 5261 - Lady Lake, FL 32159, Position Type: Full Time, Education Level: High School, Salary Range: $18.00 - $18.00 Hourly, Travel Percentage: None, Job Shift: Any, Job Category: Retail, Under the direction of the General Manager, place processed donations in proper area on sales floor, sort, box and label hangers by type. Major duties include maintaining cleanliness of sales floor, receiving incoming donations and issuing receipts, greet and assist donors/customers.

Essential Functions/Duties

1. Politely and professionally receive donations from donors and issue donation receipts for articles donated.
2. Rotate stock on a timely basis and in accordance with established procedures; bring stock to sales floor in a timely manner.
3. Place and present all merchandise on appropriate textile racks and wares shelves in accordance with merchandising policies and procedures.
4. Sort, box and label hangers by type.
5. Assist in textile color rotation per established procedure.
6. Greet each customer with a courteous, friendly and professional attitude; provide prompt, efficient, and accurate customer service at all times.
7. Direct customers to proper area and provide general information as requested.
8. Stay alert and watch for shoplifting; notify store management on suspicious activity.
9. Keep sales floor and production area clean and safe.
10. Maintain well groomed appearance and appropriate dress code including name badge and vest.

Additional Functions/Duties

1. Refer all customer complaints to management in a timely manner.
2. Answer telephone promptly using established etiquette procedure.
3. Follow Consumer Product Safety Commission (CPSC) procedures and other Public Protection Guidelines.
4. React calmly and respond to emergency situations.
5. Perform other duties as assigned by the General Manager.

Qualifications

The list below is representative of the knowledge, skill, and/or ability utilized while performing this job.

1. Ability to adhere to the organization's Core Principles.
2. Ability to listen and follow directions.
3. Ability to provide excellent customer service.
4. Ability to react calmly and respond to emergency situations.
5. Knowledge of textile articles as related to garment classification (gowns, shirts, pants, etc).
6. Ability to react calmly and responsively to emergency situations.

Education and/or Experience

High School education or equivalent is preferred. Previous retail experience is highly preferred.

Computer Skills

To perform this job successfully, an individual should have beginner knowledge of the Internet and the ability look up information.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Special Conditions of Employment

(e.g. physical or environmental requirements, irregular work schedule, required license or certification, background check)

1. Regularly lift and /or move up to 40 pounds and occasionally lift and/or move up to 100 pounds with assistance.
2. Vision abilities required by this job include: close, distance, color, peripheral vision, depth perception, and the ability to adjust focus.
3. Standing and walking for long periods of time.
4. Ability to stoop, bend, kneel, push and pull.
5. Sufficient mobility to turn from side to side and the ability to lean and remove garments from containers.
6. The noise level in the work environment is usually moderate.

License and Certifications

This position does not require any certifications or licenses.

Equal Opportunity

Goodwill Industries of Central Florida is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon Goodwill Industries of Central Florida receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check as applicable and permissible by law.

Drug Free Workplace

Drug Free Workplace