Store Clerk

KPH HEALTHCARE SERVICES, INC; Lyndon (VT); On-site; USD 19,000 - 25,000; Full time

Job summary

KPH HEALTHCARE SERVICES, INC seeks a front-line associate to ring up customer purchases and ensure a satisfying checkout experience. You will handle cash and card transactions, provide courteous service, and keep the checkout area clean and well stocked.

Responsibilities include assisting with inventory, merchandising, and store presentation, as well as helping customers with large purchases and deliveries. Training and adherence to standards are required.

Qualifications

• Ability to operate POS register and process cash, check, and card transactions.
• Strong customer service and communication to ensure satisfaction.
• Commitment to daily store cleanliness and merchandising standards.

Responsibilities

• Accurately scan and ring out all customer purchases using POS register.
• Provide correct change to customers.
• Close out register at end of shift.
• Assist customers with large purchases and carryouts as needed.
• Replenish inventory from in-store stock and incoming orders.
• Maintain checkout area cleanliness and restrooms/break rooms.
• Answer phones with proper greeting and service standards.
• Support inventory management, pricing, and merchandising of checkout area.
• Identify and address potential shoplifters per policy.
• Support in product ordering and restocking from suppliers.

Skills

Customer service

Cash handling

Communication

Merchandising

Tools

POS register

Job description

Scope of Responsibilities:

Works under direct supervision and follows standard procedures to accomplish assigned task.

Job Summary:

Responsible for ringing out each customer’s purchases while ensuring total customer satisfaction.

Job Duties

• Accurately scan and ring out all customer purchases using POS register including cash, check and charge transactions
• Accurately provide change to customers
• Follow proper procedure for closing out of register at end of shift
• Request additional help as needed to maintain appropriate customer service levels
• Offer assistance to customers with large purchases as needed (carry purchases out to their cars)
• Replenish inventory from in-store stock and in coming orders
• Perform general housekeeping duties necessary to maintain a professional and clean check out area
• Assist in the maintenance of general store cleanliness including restrooms, break rooms, backrooms, and entry ways- responsible for daily store standards
• Replenish register supplies as needed
• Answer the phone using appropriate greeting and maintaining customer service levels as needed
• Assist in the inventory management, price marking and merchandising of the check out area and surrounding departments as needed
• React to potential shoplifters following company policy
• Assist in the implementation of Kinney Standard of Presentation (Merchandising)
• Assist in the ordering of replacement product from the appropriate supplier
• Assist in identifying and returning outdated or over stocked merchandise to the proper source
• Accurately package and prepare items for home/business delivery
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned