Store Associate USA

Läderach; New York (NY); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Employee Assistance Program

Premium Holiday Pay

Product discounts

Job summary

Läderach in New York is seeking a Store Associate to be a brand ambassador, bringing chocolate passion, energy, and a welcoming personality to a dynamic retail environment.

You will handle customer service, sales, and register duties; stock and merchandise displays; support training; and help the store hit sales goals while following merchandising and safety standards. The role includes training and employee discounts.

Qualifications

• At least 1 year of experience in retail sales or similar fast-paced environment.
• Strong interpersonal skills and able to communicate effectively.
• Reliable and flexible with scheduling based on store needs.
• Detail-oriented with keen attention to quality.
• Passionate about chocolate.

Responsibilities

• Deliver outstanding customer experience and a welcoming environment for the in-house team.
• Provide training and assist Store Associates to meet production goals including product-finishing projects.
• Execute product sales and register duties, including shop and shelf care, gift packaging and in-shop order fulfillment.
• Target store sales goals through helpful recommendations.
• Help achieve in-store compliance and loss prevention standards.
• Follow merchandising and food safety protocols.
• Support store managers with visual merchandising and store-related projects.

Skills

Interpersonal skills

Communication

Reliability

Scheduling flexibility

Chocolate passion

Job description

A Läderach Store Associate is a brand ambassador, passionate about providing a wonderful shopping experience for Läderach customers. The ideal Store Associate is a chocolate-lover with vibrant energy and a welcoming personality who enjoys a dynamic retail environment.

What You Can Expect

• Delivering an outstanding customer experience, as well as a similar environment for the inhouse team
• Providing training and/or helping Store Associates to always ensure that production goals are met, including product-finishing projects
• Executing product sales and register duties, including shop and shelf care, gift packaging and in-shop order fulfillment
• Targeting the store sales goals through helpful recommendations
• Helping to achieve in-store compliance and loss prevention standards
• Following merchandising and food safety protocols
• Supporting store managers with visual merchandising set up and other store-related projects

What We Expect From You

• At least 1 year of experience in retail sales or similar fast-paced, customer-minded environment, with increasing levels of responsibility
• Equipped with strong interpersonal skills and able to communicate effectively
• Reliable and flexible with scheduling based on store needs
• Quality-minded with keen attention to detail
• Passionate about chocolate

Physical Requirements

• Depending on the length of the shift, employees may need to have physical stamina to remain active and stand for long hours, often walking or standing in a fast-paced environment.
• This position requires the ability to move quickly between tasks, assist multiple customers at once, or handle unexpected changes (like restocking or re-organizing displays).
• Multitasking requires physical agility and the ability to stay organized.
• Employees may be required to bend, squat, or reach up high to organize or stock products.
• Some retail positions require employees to maintain cleanliness in the store, which can involve bending down to clean floors or wiping down displays.
• Restocking low shelves or accessing high displays may involve frequent bending or stretching.
• Requires the ability to lift 15-40 pounds.

Compensation Includes

• Competitive Pay $18 Hourly
• Premium Holiday Pay (Time and a Half)
• Employee Assistance Program

What We Offer You

• An exciting working environment with motivated colleagues
• A position with lots of personal responsibility
• The opportunity to contribute fresh ideas
• An open and respectful feedback culture
• In-house and external further training
• Unique career opportunities
• Generous discounts on our products
• Chocolate at work
• Easily accessible locations

Own it. Grow it. Make it fresh.

High-quality fresh chocolate - that's what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group, and the trend is rising. The company's headquarters are located in the canton of Glarus. Here, against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams.

The Retail business unit comprises more than 200 chocolateries in 21 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate in ever new ways.

We are an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings are filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law. Our success and momentum to expand is only possible through the passionate drive of our diverse 2,500 employees, who come from more than 80 countries and represent various backgrounds, religious beliefs, and lifestyles.