We are looking for a STORE ASSOCIATE to provide excellent customer service and meet sales requirements for our thrift stores. This is a part‑time, hourly position.
The Salvation Army is an equal opportunity employer.
Education and Work Experience
- High School degree or equivalent
- Retail or thrift experience preferred but not mandatory
- Knowledge of cash handling and cashier procedures, helpful
- Ability and willingness to learn new methods to improve skills and proficiency
Scope of Position
- Receiving donations, sorting, hanging clothes, pricing, stocking sales floor
- Arranging merchandise in displays
- Operating cash register and accurately handling money
- Processing credit cards and assisting customers with purchases
- Maintaining a clean and organized store while providing excellent customer service
- Adhering to uniform, cell‑phone, break, and smoking policies
Knowledge, Skills and Abilities Required
- Detail oriented with strong organizational skills and attention to detail
- Team player who cooperates with supervisors, staff, volunteers, and customers to achieve store goals
- Self‑starter who can problem solve or seek assistance when needed
- Strong use of the English language in verbal and written communication
- Effective time‑management skills
- Professional courtesy and respect when working with the public
- Ability to work in a fast‑paced environment and maintain poise under pressure
- Customer‑service mindset
- Strong knowledge of cash controls and cashier procedures, including credit‑card sales and vouchers, and ability to operate registers accurately with accountability
- General knowledge of business protocols for safe, efficient operations
- Willingness to keep information confidential
- Ability to produce written information such as donation receipts
- Must complete and adhere to Protecting the Mission requirements and guidelines, including the ability to pass a TSA background check
- Must perform all other duties as assigned by a Store Manager or Store Supervisor
Physical Requirements
- Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis
- Ability to stand for prolonged periods of time on a hard floor
- Ability to continuously grasp, push, pull objects and reach overhead
- Ability to repetitively lift 35 to 50 lbs
- Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead for duties such as stocking store shelves
Qualified individuals must be able to perform the essential duties of this position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and does not result in undue hardship.
The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID‑19 safety measures, including mandatory vaccination of staff if required. The Salvation Army will consider requests for exemptions from any such requirement on either religious or medical grounds.