Store Associate, Greenwich

Hill House Home; Greenwich (CT); On-site; USD 17,000 - 22,000; Full time

Job summary

Hill House Home is seeking a Sales Associate for our upcoming Greenwich, CT retail location. We offer full-time and part-time roles with weekend availability, focused on creating personalised shopping experiences and driving sales.

As a Sales Associate, you will build genuine connections with customers, become a product expert on Nap Dress and related lines, and help maintain an inviting shop floor through stock checks and visual displays while delivering exceptional service in a fast-paced

Qualifications

• Retail experience or service industry background preferred.
• Strong communication and a motivational attitude.
• Passionate about customer experience.
• High flexibility and initiative; thrives in diverse teams.

Responsibilities

• Build authentic connections with shoppers and complete purchases.
• Improve customer experience and energize the team.
• Become a product expert and offer fit, fabric, style, and gift recommendations.
• Assist with checking stock daily and restocking the selling floor.
• Perform open and closeout procedures as needed.
• Maintain the shop floor and visual displays to a high standard.
• Work in a fast-paced environment with exceptional customer service.
• Surprise and delight customers by going above and beyond their expectations.

Skills

Customer service

Communication

Flexibility

Motivation

Job description

Hill House is seeking a Sales Associate to create personalized shopping experiences for our customers at our upcoming retail store in Greenwich, CT. We are hiring full-time and part-time positions that will maintain a retail schedule (including weekends).

What You'll Do:

• Build authentic connections with shoppers as you answer questions and complete purchases


• Constantly seek ways to improve the customer experience and energize the team to do the same


• Become a product expert and offer fit, fabric, style, and gift recommendations


• Assist with checking stock on a daily basis and restocking the selling floor when necessary


• Perform open and closeout procedures as needed


• Ensure and maintain the shop floor and visual display high standard


• Work in a fast-paced environment while utilizing exceptional customer service skills


• Surprise and delight customers by going above and beyond their expectations

Who You Are:

• Retail experience or service industry background, preferred


• Self-motivated with exceptional communication and motivational attitude


• Passionate about customer experience


• High degree of flexibility and initiative


• Embraces a culture of learning and advocacy


• Has lived experiences with people from different backgrounds and diverse teams

Hill House Home is a digital-first lifestyle brand that brings beauty and joy to every day rituals. Since launching with bedding in 2016, Hill House Home has extended its collections to offer bath, baby, accessories and apparel, including their widely beloved Nap Dress ® . With its design-centric approach, Hill House Home offers impeccable quality, and timeless, feminine styles through quality products designed to enhance and celebrate life. Their specific aesthetic point-of-view and customer-led approach bring a fresh, accessible perspective to these time honored categories.

Hill House Home Inc. is committed to building a diverse team and fostering an inclusive culture and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in ethnicity, religion, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information, please review the E-Verify Participation and Right to Work notices provided with the application materials.