Store Associate - FT

Goodwill Industries of the Greater Chattanooga Area; Cleveland (OH); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Employee discount

401K and Roth retirement plans with (m

Dental and vision insurance – Company‑

Paid Time Off (PTO)

Job summary

Goodwill Industries of the Greater Chattanooga Area is hiring a Store Associate in Cleveland, TN. The role focuses on helping donors and shoppers with excellent customer service and maintaining a secure, organized sales floor.

This is a full-time position with benefits and opportunities for growth within a mission-driven social enterprise. The Store Associate will participate in producing a positive shopping experience by assisting customers, processing donations, and supporting team members in

Qualifications

• Customer service experience preferred.
• Maintain confidentiality of information.
• Punctual and dependable attendance.

Responsibilities

• Provide excellent customer service to customers and donors while directing complaints to management.
• Consistently perform work tasks according to training, e-learning and work instructions.
• Effectively transition product to the retail sales floor with attention to detail and urgency.
• Adhere to safety and security practices including reporting hazards and injuries to Management.

Skills

Customer service

Teamwork

Job description

Job Details

Job DetailsJob Location: Paul Huff - Cleveland, TN 37312Position Type: Full-timeSalary Range: $12.00 - $12.00 Hourly

Who is Goodwill Industries of the Greater Chattanooga Area? Since 1923, Goodwill Industries of the Greater Chattanooga Area helps people transform potential into opportunity! With 17 store locations and a service territory of 23 counties in two states, our timeless social enterprise is a win, win, win for all.

Individuals with barriers to employment get help securing meaningful jobs.

Donors see a social return for their donations - helping people secure work and keeping unwanted items out of landfills.

Shoppers get great prices on the goods they want, and in the process, give a hand up to people in their community.

Why should you join Chattanooga Goodwill?

Friendly work environment with co-workers who appreciate working with each other.

Employee discount.

401K and Roth retirement plans with matching contribution after eligibility.

Skills and development opportunities.

• Dental and vision insurance - Company Paid for employee.
• Basic life insurance – 1.5 times salary, Company Paid for employee.
• Primary Care through TextCare- Company Paid for household.
• Voluntary Benefits such as Term life Insurance, Disability Insurances, and ID TheftMedical Insurance and Health Savings Account
• Generous Paid Time Off (PTO) program; Potential of up to three weeks during the first year

What will a Store Associate do?

At Goodwill, your work helps transform potential into opportunity. You can make a difference! Goodwill is a rewarding place to work that gives you opportunities to learn and grow through cross training and advancement opportunities.

Job Functions

• Through words and actions support Chattanooga Goodwill’s Mission, Vision, and Values; furthermore, actions and decisions will align with organizational guiding principles.
• Maintain agency, employee, and participants confidentiality. Violation of confidentiality may be cause for termination.
• Punctual and dependable attendance.
• Provide excellent customer service to customers and donors while directing complaints to management.
• Consistently perform work tasks according to training, e-learning, and work instructions.
• Effectively transition product to the retail sales floor with attention to detail and urgency.
• Abide by the policies and procedures as set forth by Goodwill.
• Ensure security of all company assets and donations.
• Perform general sales floor and production area duties and cross train in all work areas.
• Effectively communicate with management, peers, and customers.
• Effectively promote and demonstrate cooperation and teamwork with peers.
• Assist in loading and unloading of Goodwill trucks and trailers.
• Maintain a neat, clean, and organized production work area and retail sales floor at all times.
• Adhere to safety and security practices including reporting safety hazards and injuries to Management.
• Attend and complete all training and meetings as required.
• Perform other duties and projects as assigned.

How do we do this?

We value and respect the inherent dignity and worth of people. We value truth, set high standards, and keep our promises. Continuous Improvement. Teamwork. We respect open and honest communication. We value a culture of innovation, learning, and development through social enterprise. We honor the resources entrusted to us with responsibility and care.

We are an equal opportunity employer, and all qualified applicants and internal transfers will receive consideration without regard to race (including hairstyle/texture), color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law.