Store Associate - FT

Goodwill Industries International; Chattanooga, Northern (TN, KY); On-site; USD 24,000 - 30,000; Full time

Job summary

Goodwill Industries of the Greater Chattanooga Area in Chattanooga, TN is seeking a Store Associate (Full-time) for FTRinggold Road location. The role focuses on delivering excellent customer service to shoppers and donors while supporting store operations and maintaining a neat, secure environment.

The position offers benefits such as insurance options, retirement plans, PTO, and opportunities for cross-training and advancement.

Qualifications

• Provide excellent customer service to customers and donors.
• Attend and complete all required training and meetings.
• Maintain confidentiality of agency, employee, and participants.
• Adhere to safety and security practices.
• Assist in loading and unloading trucks when required.

Responsibilities

• Provide excellent customer service while performing store duties.
• Transition products to the retail floor with care and urgency.
• Maintain a neat, clean, and organized store and production area.
• Support loading and unloading of Goodwill trucks and trailers.
• Adhere to policies, procedures, and confidentiality.

Skills

Customer service

Teamwork

Communication

Punctuality

Confidentiality

Safety awareness

Job description

# Store Associate - FTRinggold Road - Chattanooga, TN 37412## OverviewSalary Range$12.00 - $12.00 HourlyPosition TypeFull-time## Description**Who is Goodwill Industries of the Greater Chattanooga Area?**Since 1923, Goodwill Industries of the Greater Chattanooga Area helps people transform potential into opportunity! With 17 store locations and a service territory of 23 counties in two states, our timeless social enterprise is a win, win, win for all.* Individuals with barriers to employment get help securing meaningful jobs.* Donors see a social return for their donations - helping people secure work and keeping unwanted items out of landfills.* Shoppers get great prices on the goods they want, and in the process, give a hand up to people in their community.***How do we accomplish our mission?*** We provide education and career services as well as on the job training to persons with barriers to employment such as multi-generational poverty, history of incarceration, limited education, and no work experience.**Why should you join Chattanooga Goodwill?*** Friendly work environment with co-workers who appreciate working with each other.* Employee discount.* 401K and Roth retirement plans with matching contribution after eligibility.* Skills and development opportunities.* For Full-time employees: + **Dental and vision insurance - Company Paid for employee.** + **Basic life insurance – 1.5 times salary, Company Paid for employee.** + **Primary Care through TextCare- Company Paid for household.** + Voluntary Benefits such as Term life Insurance, Disability Insurances, and ID Theft + Medical Insurance and Health Savings Account + Generous Paid Time Off (PTO) program; Potential of up to three weeks during the first year**What will a** **Store Associate****do?**At Goodwill, your work helps transform potential into opportunity. You can make a difference! Goodwill is a rewarding place to work that gives you opportunities to learn and grow through cross training and advancement opportunities. As a store associate you will provide excellent customer service while performing a variety of duties within the store operations to support the mission.**Job Functions*** Through words and actions support Chattanooga Goodwill’s Mission, Vision, and Values; furthermore, actions and decisions will align with organizational guiding principles.* Maintain agency, employee, and participants confidentiality. Violation of confidentiality may be cause for termination.* Punctual and dependable attendance.* Provide excellent customer service to customers and donors while directing complaints to management.* Consistently perform work tasks according to training, e-learning, and work instructions.* Effectively transition product to the retail sales floor with attention to detail and urgency.* Abide by the policies and procedures as set forth by Goodwill.* Ensure security of all company assets and donations.* Perform general sales floor and production area duties and cross train in all work areas.* Effectively communicate with management, peers, and customers.* Effectively promote and demonstrate cooperation and teamwork with peers.* Assist in loading and unloading of Goodwill trucks and trailers.* Maintain a neat, clean, and organized production work area and retail sales floor at all times.* Adhere to safety and security practices including reporting safety hazards and injuries to Management.* Attend and complete all training and meetings as required.* Perform other duties and projects as assigned.**How do we do this?*** We value and respect the inherent dignity and worth of people.* We value truth, set high standards, and keep our promises.* Continuous Improvement.* Teamwork.* We respect open and honest communication.* We value a culture of innovation, learning, and development through social enterprise.* We honor the resources entrusted to us with responsibility and care.**We invite you to apply to become a part of our friendly, hardworking, and caring group of dedicated employees.*** We are an equal opportunity employer, and all qualified applicants and internal transfers will receive consideration without regard to race (including hairstyle/texture), color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law.