Store Associate | Customer Service & Tech Support

Batteries Plus; Madison (WI); On-site; USD 19,000 - 28,000; Full time

Job summary

Batteries Plus in Madison, WI is hiring a Store Associate to greet customers, help them choose products, and perform transactions with accuracy. You’ll support technical services like battery testing and installations, while also stocking shelves and keeping the store tidy and safe.

Ideal candidates bring strong communication skills, a customer-first mindset, and reliability. Prior retail or service experience is a plus, with a responsibility to uphold team professionalism and safety protocols.

Qualifications

• High school diploma or equivalent preferred.
• Prior retail or customer service experience is a plus.
• Strong communication skills and a customer-first mindset.
• Team player with professionalism, problem-solving, and conflict-resolution skills.
• Comfortable with basic math and cash register operation.
• Ability to lift up to 50 lbs and perform standing, walking, and hands-on tasks.
• Valid driver’s license and clean driving record.

Responsibilities

• Greet customers and provide friendly, knowledgeable service.
• Assess customer needs, recommend products, and explain promotions or warranties.
• Perform sales transactions, operate the register, and handle payments accurately.
• Assist with technical services, including battery testing, installation, and rebuilds.
• Load, unload, and stock products while maintaining organized displays.
• Support store upkeep, including cleaning, stocking, and maintaining safety standards.
• Follow all safety rules and wear PPE.

Skills

Customer service

Cash register

Communication

Team player

Education

High school diploma or equivalent

Tools

POS system

Job description

Batteries Plus in Madison, WI is hiring a Store Associate to greet customers, help them choose products, and perform transactions with accuracy. You’ll support technical services like battery testing and installations, while also stocking shelves and keeping the store tidy and safe.

Ideal candidates bring strong communication skills, a customer-first mindset, and reliability. Prior retail or service experience is a plus, with a responsibility to uphold team professionalism and safety protocols.