Store Associate - Alexandria

Gopuff; Fort Thomas (KY); On-site; USD 17,908 - 20,664; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Retirement Savings Plan

Employee discount

Vacation and Sick Time

EAP through AllOne Health

Job summary

A retail chain for spirits and party goods is seeking a Store Associate in Fort Thomas, Kentucky. You will provide excellent customer service, manage inventory, and perform cashier duties. Ideal candidates should have a High School Diploma and at least one year of experience in customer service. The role requires the ability to work nights and weekends. Benefits include medical insurance, 401(k), and employee discounts. Join us to drive forward a new age of convenience in an unpredictable world.

Qualifications

• Must be at least 21 years old.
• One year of experience as a store associate or in customer service.
• Ability to lift items up to 50 pounds and stand for prolonged periods.

Responsibilities

• Provide excellent customer service and drive sales of BRS products.
• Maintain inventory and operate cash register functions.
• Ensure store cleanliness and assist in BRS events.

Skills

Customer service

Interpersonal skills

Team collaboration

Flexible scheduling

Education

High School Diploma or equivalent

Job description

Liquor Barn, Party Mart, and DEP'S (BRS) is a wholly owned subsidiary of GoPuff. An operated retail chain of spirits, beer, wine, and party goods in the Commonwealth of Kentucky. We offer 23 retail locations across the state, including Louisville, Lexington, Danville, Bowling Green, Elizabethtown, Owensboro, and Northern Kentucky, with a delivery radius reaching 80% of Kentucky residents.

A Store Associate is responsible for providing excellent customer service while driving sales through BRS products. A Store Associate builds a relationship with customers while providing the ultimate shopper experience through sales, customer support, and cashier responsibilities.

Responsibilities

• Provide excellent customer service by greeting and establishing rapport with customers while informing them of BRS products and services.
• Knowledge of BRS products to provide customers with recommendations; drive sales in all departments.
• Replenish and maintain inventory.
• Perform cashier functions and adhere to minor policy while completing customer transactions.
• Operate scanners, cash registers, and other electronics.
• Follow proper age verification policies.
• Accept payments, such as cash, checks, and credit cards.
• Ensuring all prices and quantities are accurate and provide a customer receipt.
• Process refunds and exchanges.
• Balance register drawer.
• Bag or box purchases to ensure safe transport.
• Follow all BRS procedures regarding coupons and gift cards.
• Maintain store safety standards.
• Maintain store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathrooms.
• Assist in promotions and setup of BRS events.
• Observe BRS vehicle policies and procedure guidelines.
• Maintain all safety standards for BRS deliveries.
• Deliver items to customers.
• Follow delivery driving routes and time schedules.
• Inform manager of vehicle operating condition problems.

Qualifications

• 21 years of age or older.
• Ability to work a flexible schedule as business requires (nights, weekends and holidays).
• Desire to continually develop retail sales skills and knowledge of product and services.
• One year as a store associate or customer service representative.
• Prior experience in a team environment requiring professional communication skills.
• Strong interpersonal skills necessary for establishing customer and team relationships.
• Ability to demonstrate a positive and engaging attitude and demeanor.
• High School Diploma or equivalent.
• This job requires the ability to perform the following:
• Frequently standing and moving in an assigned location safely and efficiently.
• Carrying or lifting items weighing up to 50 pounds.
• Handling objects, products, and equipment safely.
• Bending, kneeling.
• The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job.

What We Offer

• Medical/Dental/Vision Insurance (for full-time employees).
• 401(k) Retirement Savings Plan.
• 10% employee discount & FAM Membership.
• Vacation and Sick Time for eligible employees.
• EAP through AllOne Health (formerly Carebridge).

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.