Store Associate

Workstream; Washington Oaks (OH); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Restaurant meals

Job summary

Restaurant Associates is seeking a friendly Restaurant Associate to join our fast-paced team. You will greet customers, prepare food, stock supplies, and operate the window or front registers to ensure smooth service during shifts.

You will follow food safety guidelines, handle orders and payments, upsell items, keep the dining area clean, and help set up the next shift for success. Prior customer-service experience is a plus, and the role requires the ability to stand long hours.

Qualifications

• Must be able to perform the essential functions of this position safely while meeting productivity standards.
• Able to stand and/or walk entire shift.
• Able to lift up to 20 pounds consistently and up to 50 pounds occasionally.
• Occasional bending and twisting.

Responsibilities

• Greet customers at lobby or drive-up window.
• Complete food prep, stocking, and pre-topping pizzas to keep revenue ready.
• Prep for the next shift by stocking prep-tables and freezer pulls.
• Take orders at the cash register, handle cash, and balance till with the manager.
• Maintain restaurant cleanliness in lobby, restrooms, and kitchen.
• Fold pizza boxes.
• Communicate effectively with customers, coworkers, and managers.
• Take customer orders over the phone.
• Upsell items to complete meals.
• Refill drinks, provide plates and napkins, answer questions.
• Follow food safety guidelines including handwashing and illness reporting.
• Follow recipes for subs, pizzas, and salads.

Skills

Stamina

Stand/walk long shifts

Lifting 20-50 lbs

Bending and twisting

Job description

Restaurant Associates are high-energy team players who serve our customers and produce the finest quality product. Each workday may vary; mid shifts and closing shifts, weekday and weekend shifts, holidays, or even the length of the shift or the store location may affect the tasks perform. Your shifts will be challenging, fun, and likely different from the previous shift! Typical duties include checking day dots, stocking paper products, cleaning as needed, making salads or subs, topping pizzas, or working the window or front registers.

Requirements

• Must be able to perform the essential functions of this position safely while meeting productivity standards
• Able to stand and/or walk entire shift
• Able to lift up to 20 pounds consistently and up to 50 pounds occasionally
• Occasional bending and twisting

Duties & Responsibilities

• Greets and warmly welcomes customers upon arrival, whether inside the lobby or at the drive-up window.
• Ensures the shift is ready for revenue by completing food prep, stocking, and pre-topping pizzas.
• Sets the next shift up for success by completing food prep, stocking prep-tables, and freezer pulls.
• Services the customer while using the cash register to accurately take orders, handle cash, give correct change, and balance register prior to and directly after the shift with the Manager on Duty.
• Ensures restaurant cleanliness by cleaning and mopping the lobby, restrooms, and kitchen as needed.
• Folds pizza boxes.
• Effectively communicates with customers, co-workers, and managers in person or over the telephone.
• Takes customer orders over the phone.
• Completes the meal by offering suggestive sell items to the customers.
• Offers to refill drinks, provides plates and napkins as needed and answers customer questions.
• Follows all food safety guidelines, including handwashing, illness reporting, and cleanliness.
• Follows detailed food recipes while completing subs, pizzas, and salads for customers.