Store Associate

CVS Health Corporation; Phoenix (AZ); On-site; USD 42,981,000 - 71,635,000; Full time

Job summary

CVS Health Corporation in Phoenix, AZ is seeking a Retail Store Associate to join a team delivering friendly, customer-focused service in a busy retail environment. You will be part of a company shaping accessible health care and trusted community support, with opportunities to grow.

You’ll handle cashier duties, stock shelves, assist customers and pharmacy staff, and participate in store opening and closing tasks.

Qualifications

• At least 16 years of age.
• Previous experience in a retail or customer service setting.
• Ability to lift up to 35 lbs and stand for extended periods.
• Visual acuity to operate a computer terminal.

Responsibilities

• Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues.
• Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed.
• Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures.
• Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager.
• Supporting opening and closing store activities, when needed.
• Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools.
• Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development.
• Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health.

Job description

Job Requirements

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we’re shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person’s unique healthcare needs. Join our team of thousands as we positively impact millions…one customer at a time.

The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others.

Essential Functions

• Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
• Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
• Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
• Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
• Supporting opening and closing store activities, when needed
• Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
• Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
• Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health

Required Qualifications

• At least 16 years of age

Physical Requirements

• Remaining upright on the feet, particularly for sustained periods of time
• Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
• Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details
• Previous experience in a retail or customer service setting

Pay Range

$15 - $25

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.