Store Associate

Thinkgood; Norwalk (CA); Sur place; USD 30 000 - 40 000; Plein temps

Résumé du poste

Thinkgood in Norwalk, California, is seeking a Store Associate to assist in daily operations. The position involves customer service, stocking, operating the cash register, and ensuring the store's cleanliness and safety.

The ideal candidate should possess basic math skills, the ability to lift 50 lbs, and strong communication skills. The role may require cross-training in various store functions while delivering a positive experience to customers.

Qualifications

• Fluent in English, with strong communication skills.
• Basic math skills for handling cash transactions.
• Ability to lift, carry, push, and pull at least 50 lbs.

Responsabilités

• Assist customers and maintain store cleanliness.
• Stock merchandise and run cash register as required.
• Report safety hazards and attend general store meetings.

Connaissances

Ability to communicate fluently in English

Basic mathematical skills

Customer service experience

Formation

Ability to read, write, and understand simple instructions

Outils

Cash register

Calculator / 10 key

Description du poste

Norwalk Store - 431, 12827 Pioneer Blvd, Norwalk, California, United States of America

Job Description

Posted Thursday, April 23, 2026 at 7:00 AM

STORE ASSOCIATE

Summary Description

The Store Associate position’s primary purpose is to assist store management in the daily operation of their assigned retail store. Store Associate reports to the Store Manager or Assistant Manager in the Manager’s absence.

Exemplary Duties/Responsibilities

• The Store Associate assists customers.
• Stocks and rotates merchandise.
• Runs the cash register as assigned.
• Responsible for the accuracy of transactions when assigned to register and adherence to company check and credit card procedures.
• Report safety hazards and all accidents to Management immediately.
• Maintains the store in a clean, orderly, and safe manner, which may include daily floor mopping and related tasks as assigned.
• Assist in receiving new merchandise and processing incoming merchandise.
• Provide customer service in a positive, professional, and courteous manner.
• The Store Associate may be cross trained for other retail functions and required to perform assigned tasks to standards.
• Answer the telephone in a courteous manner.
• Attends general store meetings as assigned.
• Attends general departmental and safety meetings as required.
• Responsible for other duties as assigned.

Minimum Qualifications

Education/Experience

• Ability to read, write, and understand simple instructions.
• Basic mathematical skills.

Knowledge & Skills

• Able to communicate fluently in English both verbally and in writing
• Understanding of rendering customer service and working with the public is desirable.
• Able to answer the telephone.
• Use of cash register and calculator /10 key necessary.
• Accuracy of work is essential.
• Able to lift, carry, push, and pull at least 50 lbs.
• Cooperation with store personnel, direct supervisors, and Division Director.
• Ability to serve customers effectively.
• Quantity and quality of work performed.
• Accuracy of records maintained.
• Ability to meet deadlines and respond to special needs.
• Ability to serve the public professionally and courteously.
• Ability to follow simple instructions.
• Appearance and organization of assigned workstation.
• Ability to perform some janitorial duties.

Desirable Qualifications

• Bilingual is a plus.

Core Competencies

• Ethics - Consistently demonstrates integrity, professionalism, and alignment with Goodwill’s core values in all workplace interactions and decisions.
• Technical Skills & Initiative - Effectively applies required tools and systems, seeks opportunities to improve skills, and takes initiative to support team and operational needs.
• Task Execution & Adaptability - Completes duties efficiently and accurately while adapting well to changing priorities, responsibilities, or workflows.
• Job Knowledge - Applies appropriate understanding of store procedures, merchandise handling, and company policies to daily responsibilities.
• Customer Service - Delivers courteous, helpful, and responsive service to all customers, contributing to a positive and professional store environment.
• Dependability & Attendance - Demonstrates reliability through consistent attendance, punctuality, and accountability in completing tasks and responsibilities. Follows proper attendance policy.
• Teamwork - Collaborates effectively with others, values diverse perspectives, and contributes to a positive, supportive team culture. Receptive to constructive criticism in a professional manner.
• Safety & Compliance - Follows safety procedures and organizational guidelines to maintain a clean, hazard-free, and compliant work environment.

Location

• Assigned District

This job specification should not be construed to imply that these requirements are the exclusive standard of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their supervisor.