Store Associate

CVS Health; Norfolk (VA); On-site; USD 21,000 - 25,000; Part time

Job summary

CVS Health is hiring a part-time Store Associate in Norfolk, VA. You will deliver friendly customer service, assist customers in locating items, and support store operations including cashier duties, restocking, and inventory tasks.

You may also assist pharmacy staff and other departments as needed, while promoting CVS services and loyalty programs to customers.

Qualifications

• Must be at least 16 years old.
• Retail or customer service experience preferred.
• High School Diploma or equivalent preferred but not required.

Responsibilities

• Provide differentiated customer service and resolve issues.
• Greet customers and assist locating items.
• Handle cashier duties accurately and follow policies.
• Restock shelves and manage inventory tasks as directed.
• Support opening and closing store activities.
• Assist departments including photo and beauty; pharmacy when needed.
• Promote CVS services and loyalty programs.

Skills

Customer service experience

Retail experience

Education

High School Diploma or Equivalent

Job description

Position Summary

Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we’re shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person’s unique healthcare needs. Join our team of thousands as we positively impact millions…one customer at a time.

Essential Functions

• Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
• Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
• Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
• Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
• Supporting opening and closing store activities, when needed
• Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
• Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
• Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health

To gain additional insight into this opportunity, watch the brief video below to learn more about the role, our team, and the rewarding work we do.

Store Associate

Required Qualifications

• At least 16 years of age

Physical Requirements

• Remaining upright on the feet, particularly for sustained periods of time
• Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
• Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details

Preferred Qualifications

• Previous experience in a retail or customer service setting

Education

High School Diploma Or Equivalent Preferred But Not Required.

Anticipated Weekly Hours

29

Time Type

Part time

Pay Range

The Typical Pay Range For This Role Is

$15.00 - $18.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great Benefits For Great People

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This part-time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well-being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 12/26/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.