Store Associate

Chattanooga Goodwill Industries; Manchester (TN); On-site; USD 13,638 - 19,424; Full time

Benefits offered by this job

Employee discount

401(k) with matching contribution

Medical and dental insurance

Generous Paid Time Off

Job summary

Chattanooga Goodwill Industries is hiring a full-time Store Associate for the Manchester Store. This role involves supporting Goodwill’s mission and providing excellent customer service while ensuring a clean and organized retail environment.

The position offers an hourly salary of $12.00 and includes benefits such as employee discount, 401(k) plans, insurance, and generous Paid Time Off. Join our friendly team and make a difference in your community!

Qualifications

• Punctual and dependable attendance.
• Excellent customer service skills.
• Ability to adhere to safety and security practices.

Responsibilities

• Support Chattanooga Goodwill’s Mission through actions and decisions.
• Provide customer service to customers and donors.
• Maintain a clean and organized work area.

Skills

Customer service

Teamwork

Attention to detail

Job description

Job Details

Job Location: Manchester Store - Manchester, TN 37355
Position Type: Full-time
Salary Range: $12.00 - $12.00 Hourly

About Goodwill Industries of the Greater Chattanooga Area

Since 1923, Goodwill Industries of the Greater Chattanooga Area helps people transform potential into opportunity! With 17 store locations and a service territory of 23 counties in two states, our timeless social enterprise is a win, win, win for all.

Individuals with barriers to employment get help securing meaningful jobs.
Donors see a social return for their donations – helping people secure work and keeping unwanted items out of landfills.
Shoppers get great prices on the goods they want, and in the process, give a hand up to people in their community.

Why Join Chattanooga Goodwill?

• Friendly work environment with co‑workers who appreciate working with each other.
• Employee discount.
• 401(k) and Roth retirement plans with matching contribution after eligibility.
• Skills and development opportunities.
• Full‑time employee benefits: Dental and vision insurance – Company Paid; Basic life insurance – 1.5× salary, Company Paid; Primary Care through TextCare – Company Paid for household; Voluntary benefits such as Term life insurance, Disability insurance, and ID theft; Medical insurance and Health Savings Account; Generous Paid Time Off (PTO) program; Potential of up to three weeks during the first year.

What a Store Associate Will Do

• Through words and actions support Chattanooga Goodwill’s Mission, Vision, and Values; actions and decisions will align with guiding principles.
• Maintain agency, employee, and participant confidentiality. Violation may lead to termination.
• Punctual and dependable attendance.
• Provide excellent customer service to customers and donors while directing complaints to management.
• Consistently perform work tasks according to training, e‑learning, and work instructions.
• Effectively transition product to the retail sales floor with attention to detail and urgency.
• Abide by policies and procedures as set forth by Goodwill.
• Ensure security of all company assets and donations.
• Perform general sales floor and production area duties and cross‑train in all work areas.
• Effectively communicate with management, peers, and customers.
• Demonstrate cooperation and teamwork with peers.
• Assist in loading and unloading of Goodwill trucks and trailers.
• Maintain a neat, clean, and organized production work area and retail sales floor at all times.
• Adhere to safety and security practices, including reporting safety hazards and injuries to Management.
• Attend and complete all training and meetings as required.
• Perform other duties and projects as assigned.

Our Values

• We value and respect the inherent dignity and worth of people.
• We value truth, set high standards, and keep our promises.
• Continuous Improvement.
• Teamwork.
• We respect open and honest communication.
• We value a culture of innovation, learning, and development through social enterprise.
• We honor the resources entrusted to us with responsibility and care.

We invite you to apply to become a part of our friendly, hardworking, and caring group of dedicated employees.

We are an equal opportunity employer, and all qualified applicants and internal transfers will receive consideration without regard to race (including hairstyle/texture), color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law.