Store Associate

The Sherwin-Williams Company; Denver (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

The Sherwin-Williams Company is hiring a part-time Store Associate for Store #2556 in Denver, NC (7413 Advance Avenue). You will help customers find products, answer questions, and complete sales while maintaining store standards.

You’ll assist with inventory, tinting and mixing, and support deliveries as needed. The role requires lifting up to 70 lbs, a valid license, and availability to work evenings/weekends.

Qualifications

• Must be 18+ years old and legally authorized to work in the United States
• Must have a valid, unrestricted Driver's License
• Must be able to lift up to 70 lbs on occasion and 50 lbs frequently
• Must be willing to work evenings and weekends as needed
• Store location: Store #2556, Denver, NC 28037

Responsibilities

• Deliver excellent customer service and assist customers in person and over the phone
• Determine customer needs and present appropriate Sherwin-Williams products and services
• Build trust with wholesale and retail customers
• Process sales transactions accurately per policies
• Meet and strive toward monthly, quarterly, and yearly sales goals
• Maintain organized work orders and keep product shelves stocked
• Tint and mix products per customer specifications
• Keep shelves and displays clean and presentable
• Assist in deliveries when needed
• Stay knowledgeable about products and options
• Comply with inventory controls and procedures
• Suggest improvements to drive sales

Skills

Customer service

Sales

Bilingual Spanish

Delivery support

Inventory knowledge

Education

High School diploma or GED

Tools

Tinting equipment

POS system

Retail shelving

Job description

Part-Time
The individual selected for this role will be expected to work at Store #2556, located at: 7413 Advance Avenue, Denver, NC 28037

This position is essential to the success of our retail stores. Store Associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store Associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Store Associates are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid, unrestricted Driver's License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

• Have at least a High School diploma or GED
• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint-related products
• Have previous work experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish
  

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