Store Associate

CVS Health; Chicopee (MA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision coverage

Paid time off

Job summary

CVS Health is seeking a Retail Store Associate in Massachusetts. You will deliver friendly customer service, operate the cashier, stock shelves, and assist pharmacy staff as needed.

This full-time position offers about 30 hours weekly, with a pay range of $15.00–$22.00 per hour and a comprehensive benefits package including medical, dental and vision coverage. Prior retail or customer service experience is preferred, but a high school diploma is acceptable; training is provided to help you grow

Qualifications

• Must be at least 16 years old.
• Retail or customer service experience preferred.

Responsibilities

• Provide differentiated customer service and resolve issues.
• Greet customers and assist with locating items.
• Perform cashier duties and handle transactions accurately.
• Restock shelves and manage price updates.
• Support opening/closing store activities.
• Assist pharmacy personnel when needed and learn CVS services.

Skills

Customer service

Cashier duties

Education

High School diploma or equivalent

Tools

POS systems

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we’re shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person’s unique healthcare needs. Join our team of thousands as we positively impact millions…one customer at a time.

Essential Functions

• Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
• Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
• Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
• Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
• Supporting opening and closing store activities, when needed
• Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
• Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
• Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health

To gain additional insight into this opportunity, watch the brief video below to learn more about the role, our team, and the rewarding work we do.

Required Qualifications

• At least 16 years of age

Physical Requirements

• Remaining upright on the feet, particularly for sustained periods of time
• Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
• Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details

Preferred Qualifications

• Previous experience in a retail or customer service setting

Education

High School Diploma Or Equivalent Preferred But Not Required.

Anticipated Weekly Hours

30

Time Type

Full time

Pay Range

$15.00 - $22.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Great Benefits For Great People

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 12/30/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.