Store Associate

South Shore Plaza; Boston (MA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Competitive Pay $18 Hourly

Premium Holiday Pay (Time and a Half)

Employee Assistance Program

Job summary

Läderach is seeking a Store Associate in Boston to serve as a brand ambassador and create a wonderful shopping experience for guests who love chocolate. You bring energy, a welcoming personality, and thrive in a dynamic retail environment.

The role involves assisting customers, handling sales at the register, merchandising, packaging gifts, and supporting team goals while maintaining product quality and store standards.

Qualifications

• At least 1 year of experience in retail sales or similar fast-paced, customer-minded environment.
• Strong interpersonal skills and able to communicate effectively.
• Reliable and flexible with scheduling based on store needs.
• Quality-minded with keen attention to detail.
• Passionate about chocolate.

Responsibilities

• Deliver an outstanding customer experience and support the in-house team.
• Provide training and assist store associates to meet production goals, including product-finishing projects.
• Execute product sales and register duties, shop and shelf care, gift packaging and in-shop order fulfillment.
• Aim to achieve store sales goals through helpful recommendations.
• Help ensure in-store compliance and loss prevention standards.
• Follow merchandising and food safety protocols and assist with visual merchandising and store projects.

Skills

Customer service

Retail sales

Communication

Flexibility

Attention to detail

Job description

ALäderach Store Associateis a brand ambassador, passionate about providing a wonderful shopping experience for Läderach customers. The ideal Store Associate is a chocolate-lover with vibrant energy and a welcoming personality who enjoys a dynamic retail environment.

What You Can Expect

• Delivering an outstanding customer experience, as well as a similar environment for the inhouse team


• Providing training and/or helping Store Associates to always ensure that production goals are met, including product-finishing projects


• Executing product sales and register duties, including shop and shelf care, gift packaging and in-shop order fulfillment


• Targeting the store sales goals through helpful recommendations


• Helping to achieve in-store compliance and loss prevention standards


• Following merchandising and food safety protocols


• Supporting store managers with visual merchandising set up and other store-related projects

What We Expect From You

• At least 1 year of experience in retail sales or similar fast-paced, customer-minded environment, with increasing levels of responsibility


• Equipped with strong interpersonal skills and able to communicate effectively


• Reliable and flexible with scheduling based on store needs


• Quality-minded with keen attention to detail


• Passionate about chocolate

Physical Requirements

• Depending on the length of the shift, employees may need to have physical stamina to remain active and stand for long hours, often walking or standing in a fast-paced environment.


• This position requires the ability to move quickly between tasks, assist multiple customers at once, or handle unexpected changes (like restocking or re-organizing displays).


• Multitasking requires physical agility and the ability to stay organized.


• Employees may be required to bend, squat, or reach up high to organize or stock products.


• Some retail positions require employees to maintain cleanliness in the store, which can involve bending down to clean floors or wiping down displays.


• Restocking low shelves or accessing high displays may involve frequent bending or stretching.


• Requires the ability to lift 15-40 pounds.

Compensation Includes

• Competitive Pay $18 Hourly


• Premium Holiday Pay (Time and a Half)


• Employee Assistance Program

What We Offer You

• An exciting working environment with motivated colleagues


• A position with lots of personal responsibility


• The opportunity to contribute fresh ideas