Store Assistant Manager - Perris

Salvationarmytucson; Perris (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dedicated retail team at a prominent organization committed to serving the community. This full-time position offers an exciting opportunity to enhance customer experiences while managing store operations effectively. You'll play a vital role in mentoring program participants and ensuring a well-organized store environment. With a focus on teamwork and problem-solving, this role empowers you to make a significant impact on both customers and the community. If you're passionate about retail and community service, this is the perfect chance to grow your career in a supportive environment that values your contributions.

Benefits

Opportunity for career growth

Paid time off

Employee Stores Discounts

Health and fitness Fitbit Device

Medical, Dental, and Vision

Retirement Plan

Legal Advice MetLife

Pet Insurance

AFLAC

Employee Assistance Program (EAP)

Qualifications

• High School Diploma or equivalent required.
• 2 years of Retail Management/Supervisory experience preferred.

Responsibilities

• Manage day-to-day store operations and ensure customer satisfaction.
• Assist in hiring, training, and directing the store team.

Skills

Retail Management

Customer Service

Problem Solving

Teamwork

Communication

Education

High School Diploma or equivalent

Tools

MS Office (Word, Excel, Outlook)

Job description

Job Category: Thrift Stores - all positions

Requisition Number: STORE018428

Posted: November 21, 2024

Employment Type: Full-Time

Location: Riverside County ARC, Salvation Army Adult Rehab Center, Perris, CA 92570-8791, USA

Description

ABOUT THE ARC

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs.

ABOUT OUR RETAIL TEAM

Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community through the commitment to “Do The Most Good” at our Las Vegas Outlet Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving, and teamwork skills, while contributing to the success of our Program and its participants.

EMPLOYEE BENEFITS OFFERED

• Opportunity for career growth
• Paid time off
• Employee Stores Discounts
• Great Work Perks Discounts (amusement parks, museums, services, and more!)
• Medical, Dental, and Vision
• Health and fitness Fitbit Device
• Retirement Plan
• Legal Advice MetLife
• Pet Insurance
• AFLAC
• Employee Assistance Program (EAP)

SALARY: $17.50 / hour

IMMEDIATE SUPERVISOR: STORE MANAGER

POSITION OBJECTIVES:

• To provide customers with the best selection, exceptional service, and well-organized stores.
• Accountable for meeting store sales and income budget expectations while managing expenses to maximize profitability.
• Create a positive and mentoring environment for Beneficiaries (ARC rehabilitation program participants).
• Implement positive and effective Work Therapy Assignments (WTA) to keep Beneficiaries on track.

QUALIFICATIONS:

• High School Diploma or equivalent.
• Minimum of 2 years previous Retail Management/Supervisory experience (thrift preferred).
• Basic understanding of office applications, including MS Office (Word, Excel, Outlook).
• Must hold a valid Driver's license, able to pass MVR report (required), show proof of insurance, and have access to a motor vehicle.
• Must pass background check, which will include Criminal History and Sex Offender Registry.
• Ability to communicate effectively with management, store employees, customers, and donors.

PHYSICAL REQUIREMENTS:

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files, clothing carts, merchandise carts, and miscellaneous carts.
• Ability to lift up to 50 lbs.
• Ability to perform various repetitive motion tasks.

CORE COMPETENCIES:

• Problem Solving – Identify & resolve problems; gather and analyze information to develop solutions.
• Oral Communication - Speak professionally, clearly, and persuasively.
• Written Communication - Write clearly and informatively; edit work for spelling and grammar.
• Teamwork – Balance team and individual responsibilities.
• Project Management - Prioritize and plan work activities; use time efficiently.
• Managing People - Include staff in planning, decision-making, and process improvement.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Take an active role and partner with the Store Manager in the day-to-day operation of the store.
2. Assume responsibility for all day-to-day store operations in the absence of the Store Manager.
3. Assist Store Manager to monitor and analyze key performance indicators.
4. Schedule Store Employees to ensure appropriate coverage in store and donation center.
5. Assist Store Manager with hiring, training, and directing the store team.
6. Communicate any personnel issues and performance results with Store Manager.
7. Ensure high levels of Customer and Donor satisfaction through excellent service.
8. Support the Store Manager to ensure Back Room Processors/Warehouse Associates meet daily processing goals.
9. Responsible for supervision and support of program Beneficiaries.
10. Ensure protection and security of store currency, inventory, and property.
11. Establish and maintain safety measures consistent with ARC policy and governmental regulations.
12. Complete all tasks as assigned by the District Sales Manager and Command Retail Directors.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities