Store Assistant Manager Concord/Kannapolis

QuikTrip; Concord (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

QuikTrip Corp. in Concord, NC is seeking an Entry-Level Assistant Manager to support store operations and help the team succeed. You will deliver excellent customer service, reinforce operational standards, and promote a respectful, inclusive, and customer-focused environment on your shift.

You will train and develop clerks, demonstrate leadership, and contribute to a high-performing team culture. This role emphasizes customer engagement, operational execution, and teamwork aligned with

Qualifications

• High school diploma or GED.
• Retail store experience preferred.
• Must be able to communicate in English with customers, vendors, and employees.

Responsibilities

• Customer Service - Own the customer experience by anticipating needs and solving problems.
• Employee Support / Teamwork - Mentor peers and model professional behavior.
• Store Appearance - Maintain a welcoming customer-facing environment and upkeep.
• Food Service and Food Safety - Ensure food quality and safe handling where applicable.
• Merchandising - Ensure product presentation aligns with customer demand.
• Shift Management - Help coordinate cross-shift efforts to meet demand.
• Business Operations - Monitor task execution and ensure reporting and inventory processes are followed.

Skills

Customer Service

Team Leadership

Operations

Communication

Education

High school diploma or GED

Job description

Job Summary

As an Entry-Level Assistant Manager at QuikTrip, you'll play a hands-on role in supporting store operations and helping your team succeed. From delivering excellent customer service to reinforcing operational standards, you'll be part of the team that keeps things running smoothly and creates a welcoming experience for everyone who walks through the door.

As an Entry-Level Assistant Manager at QuikTrip, you'll play a hands-on role in supporting store operations and helping your team succeed. From delivering excellent customer service to reinforcing operational standards, you'll be part of the team that keeps things running smoothly and creates a welcoming experience for everyone who walks through the door. Under the guidance of the Store Manager and in coordination with other Assistant Managers, you will promote teamwork, uphold company policies, and support a respectful, inclusive, and customer-focused environment. You'll also help train and develop clerks on your shift, contributing to a consistent, high-performing team culture through hands-on leadership and a commitment to growth. In this role, you'll demonstrate key strengths like Customer Engagement, Operational Execution, and Teamwork - all in alignment with QuikTrip's Purpose, Core Values, and Standards of Store Operations. Watch our Applicant Video by selecting the link: QuikTrip Applicant Video

Job Responsibilities

• Customer Service - Own the customer experience by anticipating needs, solving problems, and consistently representing company standards.
• Employee Support / Teamwork - Own team outcomes by mentoring peers, resolving conflicts constructively, and modeling professional behavior.
• Store Appearance - Own the customer-facing environment by proactively addressing appearance issues and guiding peers in daily upkeep.
• Food Service and Food Safety - Own food quality by proactively checking standards, correcting issues, and ensuring customers receive safe, consistent products.
• Merchandising - Own product presentation by optimizing layouts, identifying gaps, and ensuring merchandising aligns with customer demand.
• Shift Management - Own shift performance by anticipating needs, solving problems, and helping coordinate cross-shift efforts to meet customer demand.
• Business Operations -Own operational standards by monitoring task execution, resolving issues, and ensuring reporting and inventory processes are followed.

Qualifications

• Required Education: High school diploma or equivalent (GED)
• Desired Experience: Retail store sales experience
• Desired Skills: Pleasant disposition; patience to deal with difficult situations; self-motivated, and the ability to work unsupervised. Must be able to communicate in English, verbally and in writing, with customers, vendors, and employees.

Schedule / Work / Travel

• Work Pattern: Shift work; may include evenings, nights, weekends and holidays (essential personnel during weather/events).
• Physical / Environment: Requires standing for extended periods and routine walking.
• Requires lifting up to 30-60 lbs
• May work in cold/freezer areas or outdoors at times.