Store Assist Mgr SFB NE, CA Job 261.26

Default Brand; Millbrae (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Default Brand is seeking an Assistant Manager in Millbrae, California. In this role, you will supervise and coach store team members to ensure efficient operations and excellent customer service. The position requires effective communication skills and offers great advancement opportunities.

The ideal candidate should have a Bachelor’s Degree and at least 2 years of experience in a customer service environment, preferably in retail management. Flexibility in work schedule is necessary as shifts may include early mornings and late evenings.

Qualifications

• 2+ years of experience in retail management or customer service environment.
• Ability to communicate effectively in English, both verbally and in writing.
• Experience in paint store or construction-related retail is desirable.

Responsibilities

• Supervises and coaches the Store Team Members.
• Trains store team members on their responsibilities.
• Manages store safety program and reports violations.

Skills

Leadership

Customer service

Verbal communication

Written communication

Team management

Education

Bachelor’s Degree

Job description

Under the general direction of the Store Manager, the Assistant Manager supervises, coaches, and directs Store Team Members to ensure proper and efficient store operation, and excellent customer service. Must be available to work opening or closing shift - any day of the week. Great opportunity for advancement.

Essential Roles and Responsibilities:

• Assigns job duties to team members and directs their work
• Is responsible for training store team members on all duties and excellent customer service
• Is responsible for ranking team member’s performance
• Is responsible for administering store safety program
• Is responsible for managing the store PT recruiting project
• Reports procedure or policy violations to Store Manager and takes appropriate corrective measures
• Maintains professional store appearance, including product displays.
• Meets weekly with management team to discuss and address operational issues.
• Performs banking operations
• Maintains standard of dress and appearance conducive to projecting a positive company image
• Is capable of performing all job classifications under his/her supervision

Supervisory Responsibilities:

There are subordinate supervisors reporting to this job. Positions supervised by the Assistant Store Manager may include; Counter Sales, Equipment Repair, Tint Room, Wallcovering, and Warehouse (Shipping and Receiving).

Communication and Language Requirements:

• For safety reasons, ability to read, write, and communicate in English is required
• Must have excellent verbal and written communication skills
• Must have ability to read, analyze, and interpret professional publications
• Must have ability to produce reports, effectively present information,
  and respond to questions from individuals and groups
• Bilingual is a plus

Education and Experience Requirements:

• Bachelor’s Degree is preferred
• The ideal candidate will have 2 or more years of experience dealing directly with customers in a sales and service environment
• Recent paint store/construction-related retail management experience is a plus

PHYSICAL DEMANDS OF ESSENTIAL JOB FUNCTIONS: See appropriate boxes below for amount of time spent in the following activities.

Store and Outside Sales: Store and Outside Sales positions may have physical requirements that include, but are not limited to: (1) Lifting of items, such as sundries or containers of paint weighting from 5 to 75 pounds (2) Use of electronic equipment including, but not limited to computers, point of sale devices, communication devices (3) Driving a motor vehicle (4) Climbing ladders (5) Walking on uneven surfaces, e.g., active construction sites (6) Interactions with customers, both face-to-face and on the telephone (7) Interaction with customers relating to color (8) Standing for long periods of time (9) Use of a respirator

Dunn-Edwards is an Equal Opportunity Employer, M/F/D/V.

Opening shifts may start as early as 5:00 am. Closing shifts may end as late as 6:30 pm.

Workdays vary depending on location; some are open 7 days per week.

Drivers License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.