Store Area Leader: Elevate Customer Experience & Merch

Ocean State Job Lot; Hooksett (NH); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Associate Discount 30%

Wellbeing Resources

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Critical Illness Insurance

Accident Insurance

FSA

Short-Term Disability

Accolade Care

401K

Job summary

Ocean State Job Lot in Hooksett, NH seeks a Store Area Supervisor to oversee daily operations and merchandising in assigned areas, ensuring smooth freight flow and exceptional customer experiences under a Team Leader.

This role is a development path toward leadership; you will have opportunities to train staff, manage schedules, and support store initiatives while upholding company standards.

Qualifications

• 1+ year of professional retail experience.
• Customer service experience preferred.
• Experience with ordering, receiving, stocking in a retail setting.
• Proficiency with Google Workspace (Gmail, Docs, Sheets).

Responsibilities

• Champion exceptional customer service for diverse clientele.
• Bridge the gap between customers and corporate customer service.
• Create effective work schedules for the assigned area.
• Provide guidance and support to the team to complete tasks.
• Support training for store associates.
• Manage merchandise presentation and signage.
• Verify pricing and shipments and report discrepancies.

Skills

Customer Service

Training Experience

Merchandise Ordering

Receiving & Stocking

Google Workspace

Tools

Google Sheets

Google Docs

Job description

Ocean State Job Lot in Hooksett, NH seeks a Store Area Supervisor to oversee daily operations and merchandising in assigned areas, ensuring smooth freight flow and exceptional customer experiences under a Team Leader.

This role is a development path toward leadership; you will have opportunities to train staff, manage schedules, and support store initiatives while upholding company standards.