Store Ambassador

99 Ranch Market; San Gabriel (CA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Insurance (Medical, Vision, Dental)

401(k) with 4% match

Long-Term Service Award

Employee Discount

Paid Time Off

Job summary

99 Ranch Market is seeking a Store Ambassador to energize the store through customer engagement, social media content, and in-store experiences in San Gabriel, CA. You will connect with customers, drive loyalty sign-ups, and manage social channels to showcase promotions and new products.

The role emphasizes on-camera content creation, living the brand, and collaborating with store teams to maintain vibrant displays and a welcoming environment for our diverse community.

Qualifications

• High school diploma required; Bachelor's degree preferred.
• 1 year marketing and social media outreach experience preferred.
• Comfortable on camera and confident creating social media content.
• Outgoing, energetic, and a natural people person.
• Familiar with WeChat, Xiaohongshu (RED NOTE), Instagram, TikTok, and other platforms.
• Creative, proactive, and full of ideas.
• Strong communication skills and team collaboration mindset.
• Passion for food, culture, and the 99 Ranch Market brand.
• Bilingual (English & Chinese) is a must.

Responsibilities

• Engage with customers on the floor and create a welcoming, energetic environment.
• Act as a bridge between customers and store teams to improve overall experience.
• Promote loyalty program sign-ups and social media engagement.
• Manage store-level social media accounts (WeChat, Xiaohongshu/RED NOTE, and more).
• Post daily content featuring new products, promotions, and in-store highlights.
• Respond to customer inquiries and engage with the online community.
• Partner with store teams to ensure promotional and seasonal displays are executed according to Support Center guidelines.
• Help maintain strong visual presentation of featured products to maximize impact.
• Provide feedback on what resonates with customers and drives engagement.
• Support and host in-store demos, sampling events, and promotions.
• Bring energy and creativity to every customer touchpoint.
• Support store manager with store operations.

Skills

Marketing

Social media

On-camera

People person

Platform familiarity

Creative thinker

Communication skills

Team player

Bilingual EN/CH

Education

High school diploma

Bachelor's degree

Tools

WeChat

Xiaohongshu

Instagram

TikTok

Job description

99 Ranch Market is one of the largest Asian supermarket chains in the United States. We have store locations in California, Nevada, Texas, Washington, Oregon, Maryland, Massachusetts, Virginia, New Jersey and more to come! We are passionate and honored to be shaping the Asian Supermarket culture within the grocery industry. As 99 Ranch Market expends, we have new positions open. We welcome new members to grow alongside with the family.

Summary

We’re looking for a Store Ambassador to bring our store to life through customer engagement, social media content, and in-store experiences. This role is perfect for someone who loves interacting with people, stays on top of trends, and enjoys creating content that connects with the community.

Responsibilities

• Engage with customers on the floor and create a welcoming, energetic environment
• Act as a bridge between customers and store teams to improve overall experience
• Promote loyalty program sign-ups and social media engagement
• Manage store-level social media accounts (WeChat, Xiaohongshu/RED NOTE, and more)
• Post daily content featuring new products, promotions, and in-store highlights
• Respond to customer inquiries and engage with the online community
• Partner with store teams to ensure promotional and seasonal displays are executed according to Support Center guidelines
• Help maintain strong visual presentation of featured products to maximize impact
• Provide feedback on what resonates with customers and drives engagement
• Support and host in-store demos, sampling events, and promotions
• Bring energy and creativity to every customer touchpoint
• Support store manager with store operations

Qualifications

• High school diploma required, Bachelor’s degree preferred
• 1 year of marketing and social media outreach experience preferred
• Comfortable on camera and confident creating social media content
• Outgoing, energetic, and a natural people person
• Familiar with WeChat, Xiaohongshu (RED NOTE), Instagram, TikTok, and other platforms
• Creative, proactive, and full of ideas
• Strong communication skills and team collaboration mindset
• Passion for food, culture, and the 99 Ranch Market brand
• Bilingual (English & Chinese) is a must

Physical Requirements

• Ability to lift up to 15 pounds occasionally
• Ability to stand and walk for extended periods of time

Working Conditions

• Grocery store environment, exposure to fresh produce, including varying temperatures and humidity levels
• Employment Type: Full Time/Part Time
• Location: 140 W. Valley Blvd., #150, San Gabriel, CA 91776
• Medical, Vision*, Dental*, and Life Insurance*
• 401(k) Retirement Savings Plan with up to 4% Company Match
• Long-Term Service Award*
• Employee Discount
• Paid Time Off*

(*Full-Time employees only)

Compensation

The pay range for this job is between $22 - 26 per hour. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, your education, skills, qualifications, experience, and location.

Disclaimer

Our goal is to be a recognized leader in the industry while providing a great workplace for employees. Please note the job descriptions are intended to describe the general nature and level of work being performed by people assigned to the position. They do not cover all the details of skills, duties, or responsibilities required for the positions. Thus, they are not to be construed as an exhaustive list of all skills, duties and responsibilities required for personnel. All personnel may be required to perform duties outside of their normal responsibilities as instructed by management. Skills, duties and responsibilities may change at any time with or without notice. We are an E.E.O. employer.