Storage Engineer

HCL Technologies Limited; Frisco (TX); On-site; USD 140,000 - 190,000; Full time

Job summary

HCL Technologies Limited is seeking a Storage Architect to design and optimize backup and storage architectures aligning with business needs. You will assess current and future requirements to ensure scalable, cost-efficient solutions and document best practices.

In this role, you will lead storage architecture design, manage backups, ensure security and compliance, and mentor junior engineers while aligning with ITIL processes and disaster recovery standards.

Qualifications

• Experience in designing storage and backup architectures.
• Strong knowledge of NetApp, Dell EMC, and HPE storage.
• ITIL process experience and incident management.
• Ability to lead and mentor junior engineers.

Responsibilities

• Adhere to quality standards and policies.
• Expertise in IT Infrastructure using ITIL processes.
• Manage architect tasks and ITIL incidents.
• Ensure customer satisfaction with day-to-day tasks.
• Build and maintain test environments; perform testing as required.
• Lead design and implementation of storage architectures.

Skills

Storage architecture

ITIL processes

Python scripting

PowerShell

Networking TCP/IP

Disaster recovery

Tools

NetApp

Dell EMC

HPE

Remedy

ServiceNow

Python

Job description

Location: Frisco, TX or Morrisville, NC or in Melbourne, FL

Job Description

• Design and optimize backup and storage architectures to align with business requirements.
• Assess current and future needs, ensuring storage and backup solutions are scalable and flexible.
• Standardize solution designs and document best practices.

Storage Management

• Map application and business needs to the correct storage solutions.
• Manage and optimize the storage systems like NetApp, Dell EMC, HPE, etc., for central storage & for critical applications.
• Evaluate and implement additional storage solutions as business needs evolve.
• Work with different types of storage (eg Block, NAS and Object for scalable and distributed data needs.
• Knowledge on software-defined storage solutions for flexibility and cost efficiency.
• Provide solutions to optimize costs and scalability for Hybrid cloud storage.
• Ensure performance, availability, and disaster recovery capabilities meet enterprise standards.

Backup & Recovery Strategy

• Develop a comprehensive vision for backup and recovery strategies.
• Oversee the management and enhancement of the backup platform.
• Ensure backup policies align with business continuity and disaster recovery requirements.
• Evaluate and implement new backup solutions to meet evolving business demands.
• Security & Compliance:
• Ensure storage and backup solutions adhere to security best practices and compliance standards.
• Implement robust data protection and encryption measures.
• Support audits and risk assessments related to data storage and backup.

Key Responsibilities

• Adhere to quality standards, regulatory requirements and company policies
• Expertise in IT Infrastructure using ITIL Process (Incident, Service Request, Change, Problem)
• Should manage architect tasks and adhere to ITIL and major incident process
• Ensure positive customer experience and maintain customer satisfaction by the way of quality on day to day tasks
• Responsible for building and maintaining test environment, perform Testing/Auditing/processes as required from time to time
• Ensure project deliverables within quality standards and timeline
• Strong knowledge on Hardware concepts and technologies such as compute nodes, servers, network, and basic storage system infrastructures
• Strong knowledge on ethernet and TCP/IP networking (e.g. switch management, VLANs, IP addressing and routing)
• Deep understanding of data storage protocols, including iSCSI, NFS, and SMB
• Proficiency in scripting languages (e.g., Python, PowerShell) for automation of storage tasks
• Experience with monitoring tools for storage performance and capacity management
• Lead the design and implementation of storage architectures, ensuring optimal performance, scalability, and reliability
• Establish best practices for data management, backup, and disaster recovery across storage platforms
• Provide technical leadership and mentorship to junior engineers, fostering a culture of knowledge sharing and continuous improvement

Skills/Certification

• Good working knowledge on MS Office (excel, powerpoint, word, onenotes)
• Should have a Enterprise customer handling skills
• Able to handle unforeseen situations & high level of acceptance
• Can drive HCL’s value and its methodology
• Understanding datacenter environment and Infrastructure components
• Working knowledge on any ticket tools like Remedy / ServiceNow
• Capable of training the team member and colleague
• Should be familiar with ITIL processes
• Experience with storage build, installation, migration and upgrades

Disclaimer

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to [e-mail] for investigation.

Compensation and Benefits

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year