Stop Loss Support Specialist

Lucent Health; Nashville (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

Lucent Health is seeking an Entry-Level Stop Loss Support Specialist to run standard stop loss and claims reports and support the maintenance of stop loss and claims data. The role suits a detail-oriented individual comfortable with reports, spreadsheets, and building experience in healthcare or insurance operations.

Responsibilities include running routine reports, verifying data quality, organizing files, and assisting with updates on a recurring schedule, while adhering to documented

Qualifications

• Basic to intermediate Excel skills.
• Strong attention to detail and ability to follow step-by-step instructions.
• Comfortable working with repetitive tasks and deadlines.
• Ability to work independently and as part of a team.

Responsibilities

• Run routine stop loss and claims reports using established systems and templates.
• Verify report data for accuracy, completeness, and formatting.
• Upload, organize, and maintain report files and data logs.
• Assist with updating spreadsheets and tracking reports on a recurring schedule.
• Follow documented procedures for report generation and data handling.
• Flag data issues or missing information to senior team members.
• Respond to basic internal requests for reports and data extracts.
• Maintain confidentiality and comply with data privacy standards.

Skills

Excel basics

Attention to detail

Follow instructions

Independent worker

Tools

Reporting tools

Databases

Job description

Lucent Health combines top-tier claims management with a compassionate, human-focused, data-driven care management solution. This approach helps self-insured employers provide care management that enables health plan participants to make smarter, cost-saving healthcare decisions. Continuous data analytics offer ongoing insights, ensuring participants receive the right care, at the right cost, at the right time. Join us as we build a company that aims to be a better health benefits partner for self-insured employers.

Summary

The Entry-Level Stop Loss Support Specialist is responsible for running standard reports and supporting the maintenance of stop loss and claims data. This role is well-suited for someone who is detail-oriented, comfortable working with reports and spreadsheets, and interested in building experience in healthcare or insurance operations.

Responsibilities

• Run routine stop loss and claims reports using established systems and templates
• Verify report data for accuracy, completeness, and formatting
• Upload, organize, andmaintainreport files and data logs
• Assistwith updating spreadsheets and tracking reports on a recurring schedule
• Follow documented procedures for report generation and data handling
• Flag data issues or missing information to senior team members
• Respond to basic internal requests for reports and data extracts
• Maintain confidentiality andcomply withdata privacy standards

Required Qualifications

• Basic to intermediate Excel skills (sorting, filtering, formulas)
• Strong attention to detail and ability to follow step-by-step instructions
• Comfortable working with repetitive tasks and deadlines
• Ability to work independently and as part of a team

Preferred Qualifications

• Experience running reports in an office, healthcare, or insurance environment
• Familiarity with claims data or insurance terminology (helpful but notrequired)
• Exposure to reporting tools or databases is a plus

Equal Employment Opportunity Policy Statement

Lucent Health is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, color, creed, religion, alienage or national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity, gender expression, transgender status, sexual orientation, marital status, military service and veteran status.