Stone Hill Lodge Room Attendant

Wilderness-Hotel-and-Resort-In; Sevierville (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Wilderness-Hotel-and-Resort-In is seeking a Room Attendant to clean guest rooms and common areas, restock supplies and assist guests. The role can be solo or team-based, with a focus on timely, thorough cleaning and professional guest interaction.

Qualifications include no prior experience, basic reading/comprehension, and the ability to follow safety procedures; the job emphasizes reliability, grooming and a positive attitude. A sign-on bonus is offered.

Qualifications

• No prior experience or training required.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to perform basic arithmetic with money, weights, and measures.

Responsibilities

• Cleans guest rooms and public areas including beds, dusting, vacuuming, bathrooms and replenishing supplies.
• Clean rooms within allotted time using provided procedures and chemicals.
• Empty wastebaskets and secure lost & found items per policy.
• Follow PPE and safety procedures and protect against hazards.
• Ensure rooms are completed and signed off within the time frame.
• Maintain an organized housekeeping cart and restock at shift end.
• Communicate with guests professionally and promptly.

Skills

Independent work

Good attendance

Punctual

Grooming

Uniform discipline

Efficiency

Policy understanding

Positive attitude

Education

No experience required

Job description

NOW OFFERING SIGN ON BONUS! $300 PT/ $600 FT

SUMMARY: A Room Attendant works alone or as part of a team to clean hotel room.The attendant is responsible for tasks such as wiping down surfaces, cleaning windows, vacuuming, mopping and emptying trash bins.

ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

• Cleans guest rooms and guest areas, including but not limited to; making beds; dusting; and vacuuming; cleaning bathroom; replenishing supplies, cleaning windows, mirrors and patios.
• Cleans guest rooms in allotted time period as determined by management, using the proper procedures and chemicals provided by management.
• Empties wastebaskets as needed.
• Uses the chemicals that have been provided in accordance with directions; familiarizes self with material safety data sheets and uses PPE (personal protective equipment) as necessary.
• Follows procedures concerning protection against blood borne pathogens.
• Ensure rooms are completed and signed off on in the appropriate time frame.
• Maintains a stocked, organized and clean cart with sufficient supplies.
• Documents, secures lost and found items and turns them into Lost & Found, in accordance with Company policy.
• Practices safety procedures, including bending, lifting and safe use of equipment.
• Follows safe procedures for protection against blood borne pathogens.
• Communicates with guest in a professional and friendly manner.
• Keeps supplies ready by restocking housekeeping cart at end of shift
• Completes the required form, as soon as possible, upon discovering any damage to property in hotel rooms or common areas or items missing from room inventory-then submit them to Manager.
• This position requires regular and predictable attendance.
• All other duties as assigned by management.

EDUCATIONS and/or EXPERIENCE: Level 1

No prior experience or training

LANGUAGE SKILLS: Level 2

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS: Level 1

Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY: Level 2

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

QUALIFICATIONS:

• Ability to act independently with little supervision
• Requires a good understanding of company policies and procedures
• Ability to handle stressful situations
• Good attendance and punctual
• Exhibits good grooming habits
• Wears the proper uniform
• Works efficiently
• Follows all resort and office policies and standard operating procedures
• Conducts themselves in a professional manner with a positive attitude

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Activities:

• While performing the duties of this job, the employee is required to:
  • Regularly stand, walk, use hands to finger, handle and/or feel, reach with hands and/or arms, climb and/or balance, stoop, kneel, crouch and/or crawl, talk and/or hear

Lifting Activities:

• While performing the duties of this job, the employee is required to:
  • Regularly lift up to 25 pounds
  • Frequently lifts up to 50 pounds with assistance
  • Occasionally lift up to 100 pounds or more with assistance

Vision Requirements: Close vision

WORK ENVIRONMENT:

• Regularly exposed to toxic and/or caustic chemicals

Noise Levels: Moderate