Stockroom & Receiving Specialist: Inventory & Fulfillment

Pottery Barn; Hingham (MA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Discount on Williams-Sonoma brands

401(k) plan

Wellness program

Paid vacations and holidays (full-time

Health, dental and vision insurance (i

Job summary

Williams-Sonoma, Inc. is seeking a stockroom and customer service associate to support shipments, stock flow, and on-floor assistance at our Massachusetts location.

You will assist management with receipt planning, process shipments, maintain inventory records, and help stock merchandise from the stockroom to the sales floor. The role requires 1-2 years stockroom and customer service experience, basic product knowledge, and reliable availability for full-time schedules on weekends.

Qualifications

• 1-2 years stockroom experience.
• 1-2 years customer service experience.
• Basic product knowledge preferred.
• Effective planning and time management to execute multiple tasks simultaneously.
• Valid driver’s license (where applicable).

Responsibilities

• Exemplify the highest level of customer service standards to internal and external customers.
• Assist management in planning for receipt of shipments to determine cost-effective receipt and staffing needs.
• Process shipments as delivered and maintain inventory records.
• Direct merchandise flow from stock room to sales floor.
• Ticket and stock merchandise in stock room or prepare for distribution to the sales floor.
• Organize stockroom departments and adjust stocking procedures to keep aisles clear and merchandise stored per Company standards.
• Process inventory paperwork including transfers, receiving logs, e-sends, discrepancies, damaged merchandise, and returns.
• Maintain an accurate record of merchandise stored at off-site locations.
• Execute timely processing of donations and MOS merchandise.
• Pack and log merchandise as required for shipments.
• Ensure stockroom is swept and clean with garbage removed and supplies organized.
• Complete tasks listed on daily agenda or as assigned (maintenance of store, lighting, cleaning).
• May supervise and train stock associates.
• Assist on sales floor as needed.
• Comply with all Company Policy and Procedures.
• Ensure all stockroom procedures are followed to minimize loss to the company.

Skills

Stockroom operations

Customer service

Time management

Job description

Williams-Sonoma, Inc. is seeking a stockroom and customer service associate to support shipments, stock flow, and on-floor assistance at our Massachusetts location.

You will assist management with receipt planning, process shipments, maintain inventory records, and help stock merchandise from the stockroom to the sales floor. The role requires 1-2 years stockroom and customer service experience, basic product knowledge, and reliable availability for full-time schedules on weekends.