Stockroom & Customer Fulfillment Associate

Kohl's; Hanover (York County); On-site; USD 16,000 - 23,000; Full time

Job summary

Kohl's is seeking a store associate to deliver excellent customer service and ensure smooth store operations in Hanover. You will process freight, replenish shelves, and support omni-channel fulfillment while engaging with customers and maintaining product protection standards.

The role emphasizes teamwork, adherence to policies, and training new hires under store leadership. Flexible availability including days, nights, weekends, and holidays is required.

Qualifications

• Excellent customer service and ability to multi-task with strong attention to detail.
• Strong verbal and written communication and interpersonal skills.
• Must be 16 years of age or older.
• Flexible availability including days, nights, weekends, and holidays.
• No retail experience required.

Responsibilities

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment
• Replenish the sales floor as necessary based on sell through and seasonal changes
• Engage customers by greeting them and offering assistance with products and services
• Execute all product protection standards
• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership

Skills

Excellent customer service

Multi-tasking

Verbal and written communication

Flexible availability

Must be 16 years or older

Job description

Kohl's is seeking a store associate to deliver excellent customer service and ensure smooth store operations in Hanover. You will process freight, replenish shelves, and support omni-channel fulfillment while engaging with customers and maintaining product protection standards.

The role emphasizes teamwork, adherence to policies, and training new hires under store leadership. Flexible availability including days, nights, weekends, and holidays is required.