Stockroom Associate - HOKA

Deckers Brands; Hawaii; On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Growth opportunities

Benefits package

Job summary

Deckers Brands’ HOKA store in Hawaii seeks a Stock Associate to deliver outstanding customer service, educate shoppers about the brand, and uphold product knowledge. You’ll engage with customers, handle transactions, and support inventory and display standards in a fast-paced setting.

Flexibility in schedule is required as is a positive, energetic attitude. The role emphasizes teamwork, safety, and maintaining brand standards while representing the Deckers Brands family.

Qualifications

• Two years of retail experience preferred.
• Excellent communication skills and ability to convey brand vision to customers.
• Highly motivated team player and self-starter.

Responsibilities

• Create personalized shopping experiences educating customers about the HOKA Brand and products.
• Stay current on products and technologies as a HOKA Expert.
• Engage with customers, answer questions, and process transactions at the cash register.
• Maintain clean, organized back-stock and assist with inventory and merchandizing.
• Support management with administrative tasks and ensure safety and store standards.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma or GED

Job description

About HOKA

At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our Brand and products, and we want to share it with as many people as possible. Whether you’re a pro runner, first-miler, mountain roamer, or neighborhood walker, HOKA is here to empower you to take flight and find joy in movement. We celebrate diversity of your background, your experiences, and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all employees can come as they are. We believe that when we bring our different perspectives to work, we are truly better together.

SUMMARY

Our Stock Associates are integral to the success of the HOKA Brand. As a Stock Associate, it’s your job to create the best possible customer experience. You regularly share your passion and love for our products and invite everyone into the HOKA community through amazing service.

DESCRIPTION

As a Stock Associate, you create personalized shopping experiences that educate our customers about the HOKA Brand and products. You understand the importance of being a HOKA Expert and stay current on all products and technologies. You engage knowledgably with customers and ensure that all questions are addressed accurately and responded to before they leave the store. You maintain and model an optimistic and energetic attitude with team members and customers and promote the store and Brand image in all interactions. You assist management with administrative tasks, know how to operate the cash register, handle money accurately, check inventory daily, and ensure products are stocked and merchandised according to Brand standards. You maintain a clean and well-organized back-stock and employee break area, which includes daily vacuuming, sweeping, and dusting. You practice safety consciousness and respond to theft in accordance with our policies. You report to work on time and notify the Store Manager or Manager on Duty in advance if you will be late or absent.

CORE COMPETENCIES

• Ensure and model the highest level of customer service possible, as outlined in the HOKA Expert Service Program.
• Prioritize Brand and product knowledge training and share this knowledge in customer interactions
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Contribute to a team and cooperate to achieve goals.
• Multi-task in a fast-paced environment.
• Respond to problems or difficult situations with professionalism.
• Think critically to solve problems and approach challenges with agility.

KEY QUALIFICATIONS

• Two (2) years retail experience preferred.
• High School Diploma or GED.
• Excellent communication skills and ability to convey the HOKA and Deckers Brands Vision, Mission, and Values to your team members and customers.
• Highly motivated team player and self-starter.

ADDITIONAL REQUIREMENTS

• Flexibility of schedule and hours to meet the needs of the business.
• Valid State or Federal Identification.

As part of our HOKA Family, you belong to more than a performance lifestyle Brand. From our corporate offices to our retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed.

We’re proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission. You’ll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development.

$18.00 hourly The pay rate posted reflects the pay target for new hire salaries for this role in our Hoka Ala Moana location. Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training.

$18.00 The salary posted reflects the target for new hire salaries for this role at this specific store location. Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training.

Equal Employment Opportunity Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer, and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants regardless of their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military, or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity. If you need reasonable adjustments at any point in the application or interview process, please let us know. We know that creating space for people to identify themselves in the way in which they choose affirms our individual value and promotes a culture of mutual respect. Please feel free to let us know in your application which pronouns you use, for example: she/her/hers, he/him/his, they/them/theirs.

More than Just a Footwear Company

From our corporate offices to our global retail stores, there’s a curious, independent spirit that’s distinctively Deckers Brands. We’re about giving people the freedom to pursue their passions. And we’re committed to helping them succeed; to become their best selves. That’s why we’re about more than work, the 9 to 5 or daily grind. We’re about opportunity - opportunity to create, to grow and to have an impact. As we work to become better at everything we do, how we better the world matters, too. Our products and brands are loved, no doubt about it. But the difference we make in people’s lives begins with our people, right here at Deckers Brands. We’re adventurous, spirited, unafraid of new challenges and willing to take chances. We are always ready to rally around a cause. Put simply, we want all of our people to thrive - to reach their full potential and have fun while doing it. Because in the end, Deckers thrives when our people thrive.