Stocking Associate / Merchandiser

Michigan Fine Wine & Spirits LLC; Ann Arbor (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans

401(k), HSA, FSA

Disability & life insurance

Job summary

Michigan Fine Wine & Spirits LLC is seeking a dedicated Merchandiser to join their team in Ann Arbor, Michigan. As a key member of the store team, you will ensure excellent customer service and manage inventory while supporting online and curbside operations.

The ideal candidate has retail experience and strong customer engagement skills. Benefits include paid time off, health care plans, and 401(k) options. Join us to build a rewarding career in a supportive environment.

Qualifications

• 1-3 years of experience, preferably in a retail setting.
• Must be 21 years of age or older.
• Ability to lift 50 lbs. and handle outdoor conditions.

Responsibilities

• Deliver exceptional customer service and engage with customers.
• Manage product inventory and support online operations.
• Ensure compliance with alcohol sale regulations and maintain safety standards.

Skills

Customer service

Inventory management

Point-of-sale systems

Flexibility in schedule

Education

High school diploma or equivalent

Job description

Job Summary

All Store Team Members play an essential role in building the company brand by delivering excellent customer service. The role focuses on merchandising responsibilities, with additional duties in sales, front‑end, or other areas as needed. You will be referred to as a Merchandiser and report to the store management team. Responsibilities include managing product inventory, processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage, and supporting online business operations by fulfilling orders and assisting with in‑store and curbside pick‑up and delivery services, including driving and making deliveries if assigned.

Responsibilities

• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross‑functional responsibilities and other duties as assigned.
• Load and deliver orders in a safe and professional manner, following company policies and procedures and abiding by all traffic and safety laws.

Qualifications

• High school diploma or equivalent preferred.
• 1‑3 years of experience, 1+ years of experience in a retail setting preferred.
• Familiarity with point‑of‑sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.
• Physical requirements: must be 21 years of age or older; walk, bend down repeatedly, and be on feet for 8‑10 hours a day; safely lift, load, and handle cases and pallets; climb ladders and lift 50 lbs. overhead repeatedly; may be exposed to various outdoor weather conditions throughout the workday.

Benefits

• Paid Time Off (PTO)
• Generous store discounts
• Health care plans (medical, prescription, dental, vision)
• 401(k), HSA, FSA, Pre‑tax commuter benefits
• Disability & life insurance coverage
• Paid parental leave
• Pet insurance
• Critical illness and accident insurance
• Discounted home and auto insurance
• College tuition assistance
• Career development & product training
• Consumer classes & more

EEO Statement

Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.

Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace.