Stock Specialist, Waikiki

Join; Honolulu (HI); On-site; USD 33,000 - 35,000; Full time

Benefits offered by this job

Commission and bonus incentives

Medical, Dental, Vision

Life Insurance and Disability

Paid time off and holidays

Parental Leave

401(k) with company matching

Flexible benefits options

Product discount

Job summary

The Hermès Waikiki Boutique is seeking a Stock Specialist to organize stockrooms, process deliveries, and support the sales team in a luxury, fast-paced environment. You will retrieve items, prep stock for floors, and ensure inventory accuracy while delivering an extraordinary client experience.

Ideal candidates are detailed, flexible, and capable of lifting up to 50 pounds. Proficiency with POS systems and MS Office is required; this role is an on-site position in Honolulu with competitive

Qualifications

• Professional who is detailed oriented with a sense of urgency.
• Strong communication skills and gracious, warm approach.
• Proficient with POS systems and Microsoft Office Suite (Outlook and Excel).
• Regular in-person work at a Company-designated location.

Responsibilities

• Provide excellent service by quickly locating merchandise and retrieving sizes.
• Deliver and move product between floors for clients and staff.
• Engage customers with a friendly, warm attitude and exceptional service.
• Store and replenish merchandise on sales floors efficiently.
• Reticket merchandise returns daily and return to floor or stock.
• Participate in store inventory, cycle counts, and manual counts.
• Support shipping/receiving with daily new receipts and stock placement.
• Maintain a clean, organized sales floor and stock room.
• Assist selling team with stock and size questions as needed.
• Organize stock to optimize workflow and space utilization.

Skills

Detail oriented

Strong communication

Team collaboration

Customer service mindset

Tools

POS systems

Microsoft Office

Outlook

Excel

Job description

The Team:

The Hermès Waikiki Boutique opened in 1989 and focuses on providing extraordinary service to clients as a part of the Pacific Region. This position will report to the Operations Manager and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment.

The Opportunity:

The Stock Specialist will be responsible for organizing stockrooms, putting away new deliveries daily, retrieving items for the sales team during peak season, and maintaining clean, neat, and organized stockrooms. This position will work closely with the Operations team, supporting the boutique in reaching its targets with a goal to deliver extraordinary client experience.

About the Role:

• Provide excellent service by quickly locating merchandise and retrieving additional sizes, colors and options.

• Deliver and move product between floors as needed for clients, associates, or back-stocking.

• Engages customers with a friendly and warm attitude. Provides exceptional service to all clients.

• Ensure all merchandise is stored and replenished on each sales floor in an efficient and precise manner.

• Work, in tandem with IC team, to reticket merchandise returns daily and quickly return to floor or stock.

• Participate in store inventory, cycle counts, and manual counts.

• Works across multiple floors and product category areas to support client and sales team requests.

• Maintain a clean and organized sales floor and stock room that meets both visual and operational standards.

• Assist selling team with stock and size questions as needed.

• Organize stock to optimize stock and inventory workflow, space utilization, and sales objectives in the store.

• Complete operational tasks related to inventory, transfers, and other tasks as assigned.

• Demonstrate flexibility and adaptability to support the needs of the business.

• Support the shipping and receiving team with daily new receipts by placing incoming stock in the appropriate stockrooms following the established standards.

• Support with other operational duties as needed.

• All other duties as assigned by the supervisor.

Supervisory Responsibility:

• NO

Budget Responsibility:

• NO

Decision Making Responsibility:

• NO

About You:

• Professional who is detailed oriented with a sense of urgency

• Support an environment of teamwork, trust, and collaboration

• Communication skills must be strong, and approach must be gracious and warm

• Demonstrate adaptability and flexibility in scheduling to meet needs of the business

• Proficient with POS systems and Microsoft Office Suite, Outlook and Excel

• Ability to work a flexible schedule according to the needs of the business

• Ability to lift up to 50 pounds without assistance

• Regular in-person work at a Company-designated work location is an essential function of this position

The hourly range for this position is $24.00 - $25.30. Actual rates are determined based on the job, location, and individual experience.

Hermès Benefits Overview

Hermès is proud to offer a variety of benefits to support the needs of our employees and their families, including:

• Commission and bonus incentives based on sales performance

• Medical, Dental, Vision

• Life Insurance and Disability

• Paid time off (15 vacation days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)

• Paid Parental Leave and Transition Time

• 401(k) and Roth Retirement Plan with company matching and profit sharing

• Various voluntary benefits (e.g., flexible spending accounts, fitness reimbursement, voluntary life insurance)

• Product discount and EAP resources

• Access to Calm App, Health Advocate, Family Building Support, and more!

We are looking for a candidate that has a combination of the above attributes and can perform the key functionsof the role with or without reasonable accommodations.

COMPANY OVERVIEW

Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.

An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.

At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès' success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that's at the heart of our commitment to progress. This narrative can be experienced in a series of short films “Footsteps Across the World” available on our website.

OUR COMMITMENT

Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.

At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.

We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at [e-mail]. Please do not submit resumes or applications to this email address.